Learning and Development Programs Specialist
Thumbtack Philippines
- Makati, Philippines5th Floor EMAPTA, PNB Building, 6754 Ayala Avenue, Legazpi Village, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
About you
As an L&D Program Specialist, you will be responsible for managing and improving company-wide learning programs, from onboarding to manager development. You will work with both the Learning & Development team in the Philippines and the People Programs Team in the US on various aspects of training programs, including communications, curriculum development, attendance tracking, and program evaluation.
What you will do
Program management and delivery: manage/co-manage projects and stakeholders during the end-to-end training process
- Scheduling training sessions and managing training calendar
- Managing communications with training attendees
- Managing and communicating with stakeholders including business leaders, subject matter experts/trainers, and representatives from HR Ops, People Business Partners, L&D, and Learning teams
- Problem solving and thinking creatively around logistics
- Maintaining and improving curriculum and training content, and corresponding materials
- Examples of programs may include: #Day 1, Thumbtack 101, Managing @ Thumbtack, Immersion Program, StrengthsFinder trainings, etc.
Be a key partner in conducting training evaluation for all our learning programs
- Create and administer program surveys
- Curating participant feedback on program surveys
- Facilitate/co-facilitate focus group discussions
- Summarize and analyze data to surface highlights and opportunities for improvement
- Making improvements to programs based on feedback and employee/business needs
Partner effectively with our US learning teams for global initiatives
- Help identify programs/initiatives that can be run on a global scale
- Assist in planning and implementing identified programs/initiatives
Additional Tasks
- Program/process improvement: Partnering with HR Ops, People Business Partners, L&D and Learning teams to revamp L&D processes and programs
- Vendor & LMS Management: select and maintain relationships with vendors and update tools and content
- Stipend Program Management: Partner with Finance to respond to ongoing employee questions about education stipend policy and reimbursement
- Learning Wiki: Partner with learning team members to keep the wiki up-to-date with program details, learning opportunities and resources
- Operations support: Create/improve effective, engaging learning programs for all stakeholder teams
- Help craft and adhere to standard processes that will make L&D programs and projects scalable
Kualifikasi Minimum
What you need to have
- At least 2 years of project management experience in a corporate or institutional environment
- At least 1 year experience working in the learning and development industry
- Experience working with a Learning Management System (uploading content, pulling reports, creating quizzes, etc.)
Fasilitas dan Tunjangan
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
Keahlian yang diperlukan
- Learning Strategies
- Learning Management System LMS
- Presentation Skills
- Program Evaluation
- Curriculum Design and Development
- Project Management
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Education and Training
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- 6754 Ayala Avenue, Legazpi Village, Makati, Metro Manila, Philippines