Quezon City is a vast and teeming city with a steadily increasing income and occupation of one-third of Metro Manila’s total land area. It now serves as the Philippines’ government center with the legislature and other important government offices located in its area. All of these are reminiscent of the same noble dream that brought forth the creation of the City.

Quezon City is situated on the northeast portion of Metro Manila. It is bounded on the north by Caloocan City and San Jose del Monte City in Bulacan Province, on the east by San Mateo and Marikina, on the south by Pasig and Mandaluyong, San Juan and Manila, and on the west by Valenzuela, Caloocan, and Manila. Its northeastern and eastern boundaries are defined by the Novaliches Watershed and the Marikina River. With an area of 16,112.58 hectares (based on 1995 GIS graphical plot), it is the largest among the sixteen (16) cities and one (1) municipality in the region and is almost one-fourth the size of Metro Manila.

VISION

The Quezon City Government envisions itself to be a model of effective governance and responsible leadership, working in partnership with the citizenry in building a Quality Community. 

MISSION

To provide quality service which will make Quezon City an ideal community where people live, work and do business in a hospitable, progressive & peaceful environment.

For more information on the application process, kindly visit the link below to learn more.

t.ly/Hpx8



Quezon City Local Government

The Quezon City Polytechnic was created on March 1, 1994 by virtue of the City Council Ordinance No. SP-171 an institution to primarily undertake the training and development of qualified technicians and skilled workers.

The Three-Year Technician Curriculum was introduced in the SY 1994-1995 designed to develop highly competent technicians for industry in the areas of Automotive Technology, Electrical Technology, Welding Technology, Refrigeration and Air-Conditioning Technology, and Fashion Technology. Added to the Three-Year Curriculum in the school year that followed were Electronics Technology, Mechanical Technology or Machine Shop, Computer Technology and an industry-led pilot course in Boiler Technology.

The QCPU established its reputation among local government units as a show window and model technology-based institution paving the way for its recognition of the Technical Education and Skills Development Authority (TESDA) and developing a strong alliance with the Japan International Cooperation Agency (JICA).

In 2001, Ordinance SP – 1030 created a charter for the establishment of Quezon City Polytechnic University. QCPU started its operation by offering one (1) year programs and short term courses. By the year 2005, QCPU started offering college degree courses. Right now, QCPU prides itself in providing employment to its graduates and serves as a tool for national development, particularly in Quezon City.

Under the leadership of Mayor Feliciano Belmonte, Jr., starting SY 2005, meaningful access to higher education is now possible with a ladderized concept of pursuing higher education. The idea is that every person should have the opportunity for education and training commensurate to his abilities.

Quezon City University

<ul>
	<li>Records information about crops, such as pesticide use, yields, or costs.</li>
	<li>Repairs and maintains mechanical equipments.</li>
	<li>Identify plants, pests, and weeds to determine the selection and application of pesticides and fertilizers.</li>
	<li>Repairs farm buildings, fences, and other structures.</li>
	<li>Directs and monitors the work of casual and seasonal help during planting and harvesting.</li>
	<li>Performs other tasks as assigned by the immediate head.</li>
</ul>

Attention to Detail

Time Management

Critical Thinking

Community Development

Farm Worker

In CONVEYANCE™ we believe that your property should be taken cared of the right way.
We offer, CREDIBLE, RELIABLE, PROFESSIONAL Land Title Transfer Services.
When you need to be sure to get things done right for your precious property, you need CONVEYANCE™ Land Title Transfer Services.

Conveyance Realty Services Inc.

Key Responsibilities 
 
Liaison Activities

On time processing of BIR, Banks, LGU's and other related works;

Load and deliver to clients in a safe and timely manner;

Ensure that all items for delivery are complete before leaving;

Follow the given delivery schedule;

Preferably has at least 1 year experience in delivery service;

Familiar with Metro Manila and knows how to use map applications like Waze and Google Maps.

Messenger

JoyRide is the first and only homegrown superapp in the Philippines that offers a diverse range of ride-hailing and delivery services. With over 10 million app downloads, JoyRide operates 24/7 in different cities, catering to the needs of commuters in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and soon set to expand its services to Pampanga and Ilocos Norte. JoyRide began its journey as a Motorcycle Taxi (MC Taxi) service, challenging the existing ride-hailing monopoly in the country, and has now expanded to offering 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. Guided by its vision of becoming the country's premier mobility company, JoyRide is steadfast in its commitment to continually explore accessible, efficient, and innovative technology-driven mobility solutions that empower and positively impact the various communities it serves.

JoyRide PH

<ul>
	<li>Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed</li>
	<li>Give guidance to employees in handling errors, problems, complaints, and/or disputes</li>
	<li>Performance analyses of employees</li>
	<li>Coordinate work schedules and duty assignments</li>
	<li>Perform orientations and/or schedule training as needed for employees</li>
	<li>Interpret and explain work procedures and policies to staff</li>
	<li>Perform employee evaluations and make recommendations on personnel actions.</li>
	<li>Prepare and manage reports, manuals, correspondence, and other documents using a database or word processing</li>
	<li>Review records and reports relevant to payroll, production, and other workplace activities for monitoring employee activities and evaluating performance</li>
	<li>Work with other supervisors to coordinate workplace activities with other departments, units, or teams</li>
	<li>Implement company or departmental policies, procedures, and quality/service standards</li>
	<li>Maintain records, including inventory, personnel, orders, supplies, and maintenance documentation</li>
</ul>

Risk Management

Customer Service

Leadership skills

Data Encoding / Data Entry

Computer Literacy / Basic Computer Skills

Operations Supervisor

Job Description

<ul>
	<li>Conduct routine inspections of premises and equipment</li>
	<li>Performs preventive maintenance</li>
	<li>Carry out minor plumbing maintenance work, including change or repair of leaks in faucets and drains, trenching and laying of new lines, unclogging of drains, etc.</li>
	<li>Carry out minor masonry, painting, and carpentry work</li>
	<li>Carry out minor electrical maintenance work such as repair or replacement of fictures, including wall switches and outlets, ballast, incandescent and fluorescent tubes and bulbs, fuses, sockets, etc. by applying the right tools</li>
	<li>Minor diagnosis of mechanical issues and erporting them</li>
	<li>minor repair of machines, equipment or structures as necessary</li>
</ul>

Maintenance

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities: 

Under the supervision of the Director, the Campus Minister plans, coordinates, implements, and evaluates the different Campus Ministry formation programs and activities headed by the Office.

Main Duties and Responsibilities 

I. Spiritual Formation 

<ul>
	<li>Designs, promotes, facilitates and implements spiritual formation programs, particularly, but not limited to, recollections and retreats in line with the Office mission and goals</li>
	<li>Recruits and orients pool of facilitators and staffers </li>
	<li>Provides individual or group spiritual accompaniment and guidance </li>
	<li>Serves as Liturgical Minister in institutional masses and weekly liturgies </li>
	<li>Provides ministry in the Office’s social media and radio station by posting information materials and conducting radio programs </li>
	<li>Acts as moderator/adviser to different groups in the Loyola Campus upon request and approval of the Director </li>
</ul>

II. Administrative Support 

<ul>
	<li>Prepares semestral and annual reports, budget, presentations and other documents for respective programs in consultation with concerned persons and/or teams </li>
	<li>Attend regular meetings for team planning and evaluation of Campus Ministry programs and activities </li>
	<li>Collaborates with partner offices and departments for integrated formation programs • Coordinates with resource persons, priests and participants for the implementation of the formation programs</li>
</ul>

III. Performs other work- related tasks as may be required by the Immediate Supervisor and authorized representative.

Campus Minister for Juniors

The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.

You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.

Responsible Internet Sustainability Effort Inc. | RISE

The Carrier Buying Specialist is responsible for providing support and commercial focus to network procurement and carrier management.

<ul>
	<li>Assess the technical requirements of internal requests to determine the required third party services</li>
	<li>Execute, follow through, and complete inquiries with Domestic partners accurately, and on a timely basis</li>
	<li>Actively negotiate to achieve desired costs in accordance with set standards</li>
	<li>Support and work closely with other departments to meet sales needs</li>
	<li>Assistance and coordination on activation/deactivation requirements</li>
	<li>Provide administrative support such as updating systems and reporting</li>
	<li>Work with internal teams to achieve company objectives</li>
	<li>Maintain database for Domestic Carriers interconnects</li>
	<li>Punctual settlement of inter-domestic carriers accounts</li>
	<li>Validates and ensures accuracy statements from interconnecting carriers – monthly incoming statement of accounts</li>
</ul>

Carrier Buying Specialist

<html><head><style>
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StraightArrow Corporation is a creative process outsourcing company that supports creative and advertising agencies, marketing teams, and business owners by providing a repertoire of outsourced creative services to implement their marketing campaigns. 
Our primary clients are located in the US, UK, and Australia and enlist our services to execute and refine marketing processes, allowing them to focus on developing strategies and fulfilling core functions. We provide industry experience and insight, technical expertise, and, as a Google and HubSpot partner agency, technological support. 
Our in-house team of graphic designers, web developers, communication specialists, market researchers and analysts are backed up by a roster of over a thousand creatives from different fields. 
Our Services:
Graphic Design, Social Media Management, Website & Application Development, Content Marketing, Search Engine Optimization, Inbound Marketing, Business Analytics and Project Management. 
WHY JOIN US? 
StraightArrow Corporation's core service is to provide creative talent to support our clients. Our people are a happy mix of designers, copywriters, graphic designers, developers, analysts and marketers of other disciplines—all driven to deliver exceptional results through diligent, upstanding work. 
We envision ourselves as becoming one of the most admired companies in the Philippines: a pioneer in offshore creative services and a leader in the outsourcing industry. 
If you love innovation and hate mediocrity, if you wish to test and hone your skills, then come and challenge your limits with us—we’d be happy to have you. 
Our Benefits:
Monthly Pamper Benefit, Free Breakfast, Perfect Attendance Awards, Outpatient Reimbursement, Free Shuttle Service, Paid Holidays, Paid Vacation Leave, Paid Sick Leave, Maternity & Paternity Leave, Special Leave Benefits for Women and Life Insurance, Meal Allowance, Transportation Allowance, Medical / Health Insurance, 13th Month Pay, Night Differential, Birthday GCs</body></html>

StraightArrow Corporation

The candidate will be responsible for effectively communicating with client POCs, Client customers/partners,and error-free execution of assigned tasks. End-to-end online ad campaign execution which includestrafficking, quality check, checking live ad status, reporting, screenshots, tracking of budget spends

Responsibilities:

<ul>
	<li>Social Media Trafficking Manager posting.</li>
	<li>Prepare, schedule, and post content using Facebook Creator Studio, Twitter Media Studio, TikTok, and Sprinklr with extreme accuracy and prompt.</li>
	<li>Monitor all social platforms and escalate potential issues with the posts</li>
	<li>Effective client communication</li>
	<li>Trafficking, quality check of new or existing online ad campaigns</li>
	<li>Following up with client partners/publishers on campaign performance, reviewing live ads to ensure that it’s running as per expected functionality</li>
	<li>Proactively completing ad performance reports on time and sharing them with clients</li>
	<li>Develop trusted advisor relationships with client and customer stakeholders</li>
	<li>Ensure the timely and successful delivery of assigned tasks according to customer needs and objectives</li>
	<li>Assist with last-minute challenging client requests or issue escalations as needed within short ETAs</li>
	<li>Up to date with editorial calendar and ensure postings are executed accordingly</li>
	<li>Keep alignment with internal channel managers and Creative Studio teams to ensure asset accuracy</li>
	<li>Maintain expert-level knowledge of all available social media formats and offerings</li>
	<li>Create campaign reports, delivering valuable insights around posting trends, engagement</li>
</ul>

Social Media Executive

Summary of Work Activities and Responsibilities

Under the direct supervision of the Grounds, Trees, and Waste Management Section Head, the Grounds Officer oversees the delivery of grounds management/maintenance and waste management services by evaluating campus grounds conditions and monitoring work on grounds repair and grounds preventive maintenance. The position involves managing the work of contractors, who implements the primary service of the Section.

 

Main Duties and Responsibilities:

I. Grounds and Trees Operations 

<ul>
	<li>Oversees the Grounds Repair and Grounds Preventive Maintenance Program
	<ul>
		<li>Oversees the servicing of Ateneo de Manila University Campus grounds job order requests, and preparation of the daily report</li>
		<li>Determines the required scope of work for preventive maintenance procedures and recommends the schedule and frequency of the corresponding services of the contractor</li>
	</ul>
	</li>
	<li>Assist the Section Head on evaluating effectiveness and efficiency of current systems and procedures and recommending improvements</li>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Gives feedback on the effectiveness of currently implemented systems and approach</li>
	</ul>
	</li>
	<li>Identifies and recommends supplies &amp; maintenance and repairs needs, to be used as basis in the preparation of the corresponding budgets</li>
	<li>Records and analyzes services availed, and costs and expenses incurred as basis for grounds repairs and reference for future budget planning</li>
	<li>Checks if established operational standards and procedures for Grounds, Trees and Waste Management are being implemented</li>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Inspects and evaluates the physical condition of Campus Grounds</li>
		<li>Inspects all campus grounds areas</li>
	</ul>
	</li>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Attends to the resolution of concerns/complaints relating to Grounds Management</li>
		<li>Recommends how to compliance may be ensured and partners with clients</li>
	</ul>
	</li>
	<li>Monitors performance of outsourced services
	<ul>
		<li>Coordinates with the contractor on work schedules, assignments, and scope of work</li>
		<li>Guides the contractors in implementing work policies and procedures and resolving performance challenges, as well as the efficient use and maintenance of equipment and supplies</li>
		<li>Monitors contractor performance to ensure specifications and standards are complied with and recommends suggestions for corrective measures</li>
	</ul>
	</li>
	<li>Writes daily, weekly, and monthly corresponding Grounds report
	<ul>
		<li>Record all data’s pertaining to Environmental Management Board (EMB), Laguna Lake Development Authority (LLDA) and in all aspects of permits</li>
	</ul>
	</li>
</ul>

II. Performs other duties that may be required by the immediate supervisor and authorized representatives

Grounds Officer | Central Facilities Management Office

<ul>
	<li>Carries out minor air conditioning repairs and routine maintenance duties on equipment in building facilities and offices</li>
	<li>Erforms inspection, maintenance, minor repairs of air conditioning units/system</li>
	<li>Order for replacement of equipment parts as required, perform repairs as ordered and keep record of servicing on equipment</li>
	<li>Provides support after work hours if required in situations like emergency, workshop, commission meetings, and other company functions</li>
	<li>Performs related duties that may be assigned</li>
</ul>

Problem Solving

Aircon Technician

Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan.

Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers.

Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark. 

Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.

Astoria Hotels & Resorts

<ul>
	<li>Implements operational policies and procedures to ensure safety and efficiency of the entire transportation service.</li>
	<li>Representation in meetings and effectively communicate with different departments for issues and concerns related to Hotel Transportation.</li>
	<li>Responsible for the timely hotel transportation vehicles’ registration and insurance, routine maintenance.</li>
	<li>Reviews and analyzes financial and operational forecasts and reports needed by the Management.</li>
	<li>Manage the synergy between Hotel Vehicle Maintenance, Valet Parking Service, Shuttle Service, and other relevant departments to ensure consistent and seamless service delivery to all types of guests and clients.</li>
	<li>Conducts regular meetings to assess daily operations and solves any issues that arise.</li>
	<li>Strategies on game plans for large events, emergencies, and natural disasters.</li>
	<li>Optimize the manpower arrangement to meet the Hotel Operational demands.</li>
	<li>Promotes continuous growth and development, good conduct, grooming, hygiene, uniform, and overall appearance for all Hotel Transportation team members.</li>
	<li>Identifies opportunities by enhancing departmental tools and equipment, updating of processes and procedures.</li>
	<li>Perform other tasks assigned from time to time.</li>
</ul>

Transportation Manager

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Receives and carries out trip itineraries, instructions and pertinent details regarding transportation mission assigned for the day;</li>
	<li>Cleans, inspects and maintains assigned vehicle to ensure that the vehicle is in good running condition so that it will reach its destination and return to the office trouble free;</li>
	<li>Ensures periodic schedule of vehicle maintenance is completed and reported;</li>
	<li>Prepares accident and incident reports as necessary;</li>
	<li>Checks delivery papers to determine the nature of load and verify for accuracy;</li>
	<li>Performs daily pre-trip and post-trip vehicle inspection;</li>
	<li>Transports employees and equipment to destination and ensures the safe and timely arrival to destination;</li>
	<li>Reports any vehicle part and engine trouble or apprehensions by law enforcers to Logistics personnel for appropriate action;</li>
	<li>Ensures that assigned Company vehicle has adequate gasoline supply for the day;</li>
	<li>Performs emergency roadside repairs such as changing tires, installing light bulb, spark plugs and other related tasks;</li>
	<li>Observes traffic and safety rules and regulations;</li>
	<li>Safeguards Company vehicle when parked outside Company premises;</li>
	<li>Keeps record of vehicle repairs and maintenance cost and prepares the needed expense report relative to his driving functions; and,</li>
	<li>Performs other job-related tasks that may be assigned by his superior from time to time.</li>
</ul>

Driver

Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

Data Privacy Compliance Officer mission is to oversee and manage the AP Corporate Data Privacy Program, ensuring that all aspects of data handling and processing comply with relevant regulations, industry standards, and best practices. The role is pivotal in safeguarding the privacy and security of sensitive information, fostering trust with partners and stakeholders, and mitigating potential risks associated with data breaches or non-compliance.

 

COP acts as the deputy Data Protection Officer and should actively coordinate and consult with the supervising Data Protection Officer. Data Protection Officergenerally oversees the operations of the COP to ensure the performance of his/her functions, efficiently and economically, but without interference with day-to-day activities.

Data Privacy Compliance Officer

Triplex Enterprises Inc, is among the top & biggest paper converters in the Philippines, with facilities located in Makati & Paranaque. We specialize in paper converting, roll slitting, rewinding, sheeting, and cutting. With 45 years of paper trading & converting experience, we import & convert various grades of paper & paper board for industrial, packaging, education, food service, consumer products, advertising, etc.

Triplex Enterprises, Inc.

<ul>
	<li>Welcome delivery trucks</li>
	<li>Receive and track shipments</li>
	<li>Embark paper merchandise in delivery trucks using appropriate tools</li>
	<li>Accommodate and carefully handle fragile merchandise</li>
	<li>Track and document exact shipment arrival and departure times</li>
	<li>Tag and label merchandise</li>
	<li>Label and stockpile merchandise according to size, shape, and type.</li>
	<li>Box, wrap and pack merchandise in accordance with relevant procedures and standards</li>
	<li>Prepare all orders for shipment</li>
	<li>Record and manage all impaired or damaged merchandise items</li>
	<li>Operate adequate merchandise management tools (for example, forklift)</li>
	<li>Enter data in inventory and logistics software programs</li>
</ul>

Warehouse Assistant

Third Party Formations is a leading company formation services provider specialising in limited company formations for entrepreneurs, start-ups and established businesses. With a focus on efficiency, compliance and client satisfaction, we simplify the limited company formation process, allowing our clients to focus on their business goals.

Third Party Formations

Position 
We are seeking a proactive and experienced Customer Service Executive to lead our dynamic Customer Service team. The ideal candidate will possess excellent leadership skills, a strong sense of customer service, and the ability to handle complex customer interactions. The Customer Service Executive will be responsible for overseeing the day-to-day operations of the Customer Service department, ensuring high levels of customer satisfaction, and managing a team of Customer Service Representatives.

Key Responsibilities: 
Team Management: Supervise and lead a team of Customer Service Representatives, provide guidance, training, and support to ensure exceptional customer service. 
Performance Monitoring: Monitor and evaluate the performance of Customer Service Representatives, provide feedback and coaching to improve efficiency and effectiveness. 
Customer Interactions: Handle escalated customer inquiries and complaints, resolve issues in a timely manner, and ensure customer satisfaction. 
Process Improvement: Identify areas for process improvement within the Customer Service department and implement effective solutions to improve service quality. 
Reporting: Prepare and submit regular reports to senior management on team performance, customer feedback, and service metrics. 
Training and Development: Develop and implement new employee training programs and provide ongoing training to existing employees to maintain high standards of service. 
Collaboration: Work closely with other departments such as Sales, Marketing, and Product Development to ensure a seamless customer experience. 
Compliance: Ensure the Customer Service team adheres to company policies, procedures, and industry regulations. 
Qualifications: 
Education: Bachelor's degree in Business Administration, Management, or related field. 
Experience: Minimum 3 years of customer service experience, including at least 1 year in a supervisory or management position. 
 
Benefits: 
Competitive salary 
Health, dental and vision insurance 
Paid time off and vacation 
Retirement plan options 
Professional development opportunities

Customer Service Supervisor

BCI Central Group of companies is a subsidiary of BYGGFAKTA GROUP, a leading software, and information company within the construction industry, with a proprietary cloud-based service and a fully integrated data and software platform. The Group is a major player at the center of the construction ecosystem.

BCI Central (known as BCI Asia) was established in 1998 and was founded to create efficiencies and enhance transparency in the intrinsically complex construction industry. Our software solutions and related services achieve this while simultaneously enabling our clients to identify sales opportunities, make informed decisions and connect with key target markets. We play a crucial role in empowering businesses around the world with construction-centric tools to succeed.


Our Mission 

To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions.

Our Values

Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities.

Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment.

Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.


BCI Central (Philippines), Inc.

Benefits:

<ul>
	<li>Paid training</li>
	<li>Monthly Performance Incentives</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

The Company

We deliver the most accurate and comprehensive construction sales leads in the UK. We combine this with business analysis and forecasting, enabling businesses to make sales, win contracts and plan for future growth.

Joining us means joining an ambitious and determined team with a proven track record of year-on-year double-digit growth, where innovative thinking is encouraged and results are generously rewarded. We service a large clientele of companies in the construction industry, allowing them to maintain a competitive advantage and win new business through the use of our project reports and market information.

The Role

BCI is looking for individuals who are willing to be assigned in Glenigan, our UK-based Company. We are looking for candidates who are interested in researching upcoming construction projects across the United Kingdom &amp; Republic of Ireland.

What's in it for you?

<ul>
	<li>Opportunity to work with different nationalities &amp; culture</li>
	<li>Opportunity for career advancement</li>
	<li>You will be part of a Global Company</li>
</ul>

Job Responsibilities:

<ul style="list-style-type: square;">
	<li>Maintain and oversee the data coming through from web harvesters &amp; scrapers</li>
	<li>Report any issues to relevant stakeholders</li>
	<li>Tidy up data after it has been scraped from the harvesters – including inputting headings, categories</li>
	<li>Read through planning documentation and ensure all materials from different statements are inputted onto the project</li>
	<li>Deduplicate companies and contacts on projects</li>
	<li>Ensure data is cleansed within the appropriate turn around time</li>
	<li>Update and ensure ongoing validity and quality of leads &amp; projects through the system</li>
	<li>Database management</li>
	<li>Handle inbound client enquiries within given time frames</li>
	<li>Ability to explain BCI/Glenigan to contacts within the industry when questioned</li>
	<li>Other ad hoc Special Projects as required</li>
	<li>Uphold BCI’s company philosophies &amp; corporate mission</li>
	<li>Maintain individual Occupational Health &amp; Safety (OHS) responsibilities at all times</li>
</ul>

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