Field Operations Administrator | North Luzon
Telan Business Solutions
- Pasig, PhilippinesPasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-03-02T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Responsible for directing, controlling and managing all employees assigned in the Branch
- Manages the daily operations of the Branch by setting workflow priorities.
- Tracks daily performance through individual, real time or remote monitoring to provide immediate feedback.
- Creates applicable Operations policies and procedures.
- Oversees handling of Client and Account Holders complaints and problems.
- Liases with bank representatives to address all their needs/demands, foster goodwill and strengthen relationship.
- Ensures efficient usage of company assets.(computers, call recording systems, phones, lockers, headsets, etc)
- Improves collection efficiency and introduce new collection method.
- Ensures smooth flow of operations for maximum business impact.
- Prepares and submits Management Reports as maybe required from time to time.
- Conducts coaching sessions and one-on-one discussions with Branch Coordinators to ensure that employees are developed to perform key roles.
- Implements disciplinary action endorsed by HR department to erring team members.
Kualifikasi Minimum
- College Level to College Graduate
- Three (3) to four (4) years experience in the same capacity, preferably in a Collections Agency, Bank or Lending Institution
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Legal
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Pasig, Metro Manila, Philippines
- Industri
- Business Process Outsourcing
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Telan Business Solutions
Telan Business Solutions is a fast growing local BPO. Its Collection Division has 400 employees and is considered as one of the most trusted collection entities in the country. Recently, the company has ventured into Sales.