M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

The Junior Back-end Developer will report to the Infrastructure Team Lead. He will be trained and will perform the following under the supervision of the DevOps EngineerThe following items will be your job description;

<ul>
	<li>How to automate the entire DevOps pipeline, including application performance monitoring, Continuous integration (CI) and continuous delivery (CD) cycles, infrastructure and configuration management, and other similar activities as approved by the Infrastructure Team Lead.</li>
	<li>Familiarize in DevOps toolset, coding, and scripting.</li>
	<li>Familiarize in code releases and deployments.</li>
	<li>How to connect various application elements, such as libraries, software development kits, and APIs, and integrates other components with the help of coding and scripting as concurred by the Project Team.</li>
	<li>Familiarize in configuration and database management such as MySQL, Mongo</li>
	<li>How to identify and deploy cybersecurity measures by continuously performing vulnerability assessment and risk management.</li>
	<li>Coordinate and communicate within the IT team all improvements relative to the DevOps, particularly new implementation of deployment, testing, and support processes.</li>
	<li>Submit self-evaluation and participate in team’s evaluation every quarter.</li>
	<li>How to manage and maintain the company’s cloud platforms as approved by the Infrastructure Team Lead and as concurred by the Project Team.</li>
</ul>

Junior Back End Developer

ThinkBIT Solutions is a premiere software firm providing development and design services for web and mobile platforms. Our services include mobile app development, web apps, mobile games, branding, design, and digital marketing. We assure the quality delivery of our services through our in-house team of highly dedicated developers, designers, artists, and QA engineers.

Our international list of clientele spans across different industries such as events, entertainment, sports, finance, health, advertising, and real-estate, and more. 

We make the experience of working with us enjoyable by going beyond expectations to ensure lasting partnerships with our clients. We make ideas happen.

ThinkBIT Solutions

Responsibilities

<ul>
	<li>Implement, debug, and document new game systems in Unity</li>
	<li>Code Unity-specific features such as UI, animations, effects, and audio</li>
	<li>Act on building feedback from team members and user testing to refine gameplay and controls</li>
	<li>Optimize performance, memory, and binary size</li>
	<li>Create high-quality and high-performance code, following best practices</li>
	<li>Provide accurate estimates for tasks per sprint and deliver on schedule</li>
	<li>Advise other engineers on the best ways to solve problems and implement features using Unity</li>
	<li>Collaborate and communicate closely with production, art, and design in an agile, small team environment</li>
</ul>

Unity Game Developer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Be a passionate advocate for riders and drivers while answering any questions that come your way</li>
	<li>Show empathy to frustrated riders and drivers while solving problems and addressing unsatisfactory experiences</li>
	<li>Build loyalty among new users and get early adopters to love the service</li>
</ul>

Pioneer Account Ride Hailing App Customer Service | Pasig

<ul>
	<li>Be a passionate advocate for customers and riders while answering any questions that come your way</li>
	<li>Build loyalty among new users and get early adopters to love the service</li>
	<li>Provide solutions on customer issues concerning food delivery schedule, payment process, etc.</li>
</ul>

Customer Service Agents | Food Delivery App | Pasig

ThinkBIT Solutions is looking for a candidate that will be an excellent addition to our company culture, where we value flexibility, collaboration, and excellence.

The candidate will perform key accounts management functions which include but may not be limited to the following:

<ul>
	<li>Prepare proposals and/or contracts.</li>
	<li>Develop and accomplish a lead generation plan that meets or exceeds quota targets.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Attend conferences, meetings, and industry events.</li>
	<li>Prepare marketing presentations, proposals, and collaterals if necessary</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
	<li>May manage client events; see to it that our service offered during events is fulfilled.</li>
	<li>Other tasks assigned/requested by his / her manager.</li>
</ul>

Business Developer

<ul>
	<li>Resolve customers' issues via one call resolution guidelines and/or escalated process.</li>
	<li>Handle communication on product recalls.</li>
	<li>Provide support and reassurance to clients and resolve any queries.</li>
</ul>

Sales and Marketing Knowledge

Customer Service Executive | Mandaluyong

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Implement classroom management techniques that promote critical thinking skills, strong work attitudes, and positive life values.</li>
	<li>Develop curricula that address individual learning differences and industry needs.</li>
	<li>Use instructional technologies and innovations to enhance student learning.</li>
	<li>Communicate with the students continuously to check for understanding by reinforcing learning goals and expectations throughout the lesson.</li>
	<li>Monitor student performance through clear and comprehensive standards transparent to the students, and provide helpful feedback for their improvement.</li>
	<li>Maximize instructional learning time by working with students individually or in groups, while ensuring that curricula implementation is complete.</li>
	<li>Demonstrate mastery of the content and teaching skills of the subjects they teach.</li>
	<li>Model exemplary behavior towards their students and peers.</li>
	<li>Enforce school policies and procedures firmly as stated in the school manual.</li>
	<li>Identify specific areas of student achievement and improvement and communicate this clearly to the student and other relevant stakeholders which may include parents, clinic and guidance staff, class advisers and school management to be properly addressed.</li>
	<li>Collaborate with parents and other school staff to ensure the holistic development of each student.</li>
	<li>Participate actively in all school activities and events.</li>
	<li>Commit to professional development by attending both in-house and third-party organized activities that will complement the instructional plan for students.</li>
</ul>

High School Arts Teacher

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Fashion Designer

Job Summary: The Fashion Designer will be responsible for conceptualizing, creating, and developing fashion designs that align with the brand's aesthetic and target market. Will work closely with cross-functional teams, including Production Merchandising, Purchasing, R&amp;D, Product and Development, Merchandising Planning and Control Departmentand Marketing, to ensure that the designs are translated into successful retail products that meet customer needs and contribute to the company's growth.

Key Responsibilities:

<ol>
	<li>Design Development:

	<ul style="list-style-type: disc;">
		<li>Conceptualize and develop fashion designs, including apparel, accessories, and potentially footwear, that reflect the brand's identity, trends, and market preferences.</li>
		<li>Create detailed sketches, illustrations, and technical drawings to effectively communicate design ideas to the production team.</li>
	</ul>
	</li>
	<li>Market and Trend Research:
	<ul style="list-style-type: disc;">
		<li>Stay updated with current fashion trends, consumer preferences, and market insights to inform design decisions.</li>
		<li>Analyze and interpret trend forecasts to adapt them to the brand's design direction.</li>
	</ul>
	</li>
	<li>Collaboration and Communication:
	<ul style="list-style-type: disc;">
		<li>Work closely with cross-functional teams, including merchandisers, pattern makers, and product developers, to ensure the seamless execution of design concepts.</li>
		<li>Communicate design concepts, details, and requirements effectively through visual presentations and discussions.</li>
	</ul>
	</li>
	<li>Material and Trim Selection:
	<ul style="list-style-type: disc;">
		<li>Identify appropriate fabrics, materials, and trims for each design, considering factors like quality, cost, and availability.</li>
		<li>Collaborate with suppliers and vendors to source necessary materials and maintain strong relationships.</li>
	</ul>
	</li>
	<li>Prototyping and Sampling:
	<ul style="list-style-type: disc;">
		<li>Oversee the creation of prototypes and samples, providing guidance and feedback to ensure designs are accurately translated into physical products.</li>
		<li>Participate in fittings and adjustments to ensure the garments' fit, comfort, and overall aesthetic meet brand standards.</li>
	</ul>
	</li>
	<li>Collection Presentation:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of lookbooks, presentations, and visual displays for showcasing collections to internal teams and potential buyers.</li>
	</ul>
	</li>
	<li>Adaptation and Iteration:
	<ul style="list-style-type: disc;">
		<li>Continuously refine designs based on feedback, market performance, and emerging trends to enhance the brand's offerings.</li>
	</ul>
	</li>
	<li>Technical Expertise:
	<ul style="list-style-type: disc;">
		<li>Stay knowledgeable about garment construction techniques, pattern making, and manufacturing processes to ensure design feasibility and efficiency.</li>
	</ul>
	</li>
	<li>Brand Consistency:
	<ul style="list-style-type: disc;">
		<li>Ensure that all designs align with the brand's core values, identity, and aesthetic.</li>
	</ul>
	</li>
</ol>

Fashion Designer

Property Interactive Marketing Enterprise (PRIME Philippines) is the fastest growing real estate service company in the country consistently providing effective integrated real estate solutions to developers, investors, occupiers, land bankers and other clients.

PRIME has established itself as the number one commercial real estate firm in Quezon City with a portfolio of over 10 billion pesos. With its powerhouse of intelligent strategists, seasoned consultants and award-winning professionals, it is a trusted partner providing competitive services at par with local and global standards.

Now as PRIME broadens its horizons, we are looking forward to knowing professionals with working experience who are in plans of creating a new career path or simply furthering their career. They are driven to achieve bigger successes, share their knowledge, mentor future experts, and lead our high-caliber teams.
PRIME offers competitive compensation and benefits packages to its exemplary people. We recognize that our
employees behind the company are integral to our success which is why we give a good salary, attractive incentives, and big bonuses.

Working with PRIME will give you a first-hand experience and introduce you to the exciting landscape of the real
estate industry. With a positive company culture, opportunities for personal and career growth and the chance to work with experienced and top-notch professionals, your career here at PRIME is promising.

PRIME Philippines

<ul>
	<li>Develop business and marketing plans in coordination with Vice President for Landlord Representation &amp; Managing Director to achieve revenue goals</li>
	<li> Negotiate with prospective property owners about the advantages of the services being offered and follow up with them in order to secure properties</li>
	<li>Research, identify and visit areas to secure new properties for the company to market.</li>
	<li>Assist in company's branding and media communication activities such as press releases, newsletters, marketing collaterals, and website</li>
	<li>Develop business proposals for new and existing clients.</li>
	<li>Build strong customer relationships to generate a high volume of prospective clients.</li>
	<li>Develop and maintain a database of property listings.</li>
	<li>Define and follow up of yearly targets and objectives</li>
	<li>Develop and implement strategies for new services</li>
	<li>Determine new opportunities by analyzing business needs</li>
	<li>Develop and deliver the business plans through carrying out research, formulate market analysis and deliver accurate business reports</li>
	<li>Serves as a lead facilitator both internally and externally for projects</li>
</ul>

Leasing Officer

The Research and Advisory Head is a pivotal role within our real estate consultancy firm, responsible for providing strategic guidance, in-depth market analysis, and valuable insights to support our clients' real estate decisions. This role involves comprehensive research, client collaboration, team leadership, and the delivery of high-quality advisory services.

He is also responsible for the management and coordination of internal research projects of PRIME and for giving professional guidance and advice to the business in a form of Market Studies (Qualitative &amp; Quantitative), Market Surveys, Various Forecasting Reports, Feasibility Studies, Sector Studies, and Cost-Benefit Studies.

 

Key Responsibilities

<ul>
	<li>Conduct thorough market research to identify real estate trends, opportunities, and risks.</li>
	<li>.Analyze data related to property values, rental rates, market competition, and economic indicators.</li>
	<li>Monitor and interpret changes in local and regional real estate markets.</li>
	<li>Provide strategic recommendations to clients based on robust market research findings.</li>
	<li>Assist clients in formulating and executing real estate investment strategies.</li>
	<li>Collaborate with clients to align their real estate goals with market conditions and industry best practices.</li>
	<li>Create detailed, data-driven reports and presentations summarizing research findings and recommendations.</li>
	<li>Effectively communicate complex data and analysis results in a clear and understandable manner.</li>
	<li>Develop and nurture strong, long-lasting relationships with clients.</li>
	<li>Understand client objectives and tailor advisory services to meet their specific needs.</li>
	<li>Act as a trusted advisor, providing timely insights and solutions. </li>
	<li>Lead and mentor a team of researchers, analysts, and associates.</li>
	<li>Ensure the team produces high-quality work that meets client expectations and firm standards.</li>
	<li>Foster a collaborative and growth-oriented team culture.</li>
	<li>Stay current with industry trends, regulatory changes, and emerging technologies.</li>
	<li>Continuously update knowledge of local and regional real estate markets.</li>
</ul>

Relationship Management

Analyzing Data

Project Management

Business Analysis

Public Speaking

People Management

Critical Thinking

Research & Advisory Manager

Compensation and Benefits Specialist

M2.0 Communications is a part of 7Gen, a group of companies focused on meaningful storytelling and technology. Aside from M2.0, 7Gen companies include Media Meter, the Philippines’ leading media analytics platform; Rythmos DB, one of the country’s fastest-growing outsourced analytics providers; and Outboxed Solutions, a fast-growing office furniture company. At 7Gen, we value people who are curious about learning and are passionate about making things and getting things done.

We are seeking an experienced Compensation and Benefits Specialist who will be responsible for managing payroll and government benefits for our organization. The successful candidate will ensure timely and accurate processing of payroll and benefits, as well as compliance with all applicable laws and regulations.

Key Responsibilities :

Compensation Management:

<ul>
	<li>Develop and implement compensation strategies and structures aligned with organizational goals.</li>
	<li>Conduct market research and analysis to determine competitive salary ranges for various positions.</li>
	<li>Evaluate and update job descriptions and classifications.</li>
	<li>Collaborate with managers to ensure fair and equitable distribution of salaries.</li>
</ul>

Benefits Administration:

<ul>
	<li>Administer employee benefits programs, including health insurance, retirement plans, and other perks.</li>
	<li>Conduct research to evaluate and select benefit providers and negotiate contracts.</li>
	<li>Assist employees in understanding their benefit options and address any inquiries or concerns.</li>
	<li>Stay updated on industry trends and best practices in benefits administration.</li>
	<li>Monitor and ensure compliance with relevant laws and regulations.</li>
</ul>

Data Analysis and Reporting:

<ul>
	<li>Analyze compensation data to identify trends and make recommendations for adjustments.</li>
	<li>Prepare reports and presentations on compensation and benefits-related metrics.</li>
	<li>Conduct cost analysis of compensation and benefits programs and propose cost-saving initiatives.</li>
	<li>Maintain accurate employee records related to compensation and benefits.</li>
</ul>

Payroll Responsibilities

<ul>
	<li>Manage end-to-end payroll processing, including data entry, calculation of wages, deductions, and withholdings.</li>
	<li>Ensure accuracy and timeliness of payroll processing, complying with legal and company policies.</li>
	<li>Validate and review payroll reports for accuracy and resolve discrepancies.</li>
	<li>Process employee changes, such as new hires, terminations, promotions, and salary adjustments.</li>
	<li>Collaborate with finance and accounting teams to reconcile payroll and resolve any discrepancies.</li>
</ul>

Compensation and Benefits Specialist

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Job Summary: 
A sales engineer for manufacturing is responsible for managing an account in the manufacturing industry. He/ she will develop sales opportunities for the organization through relationship-building and by providing clients with professional consultancy. 
 
Duties &amp; Responsibilities:

<ul>
	<li class="text-justify"> Collaborating with manufacturing and private institutions to establish professional connections and educate them with advanced technologies, specifically commercial and industrial printers, and make the most of their machine investment.</li>
	<li class="text-justify">Generate leads in the assigned territory</li>
	<li class="text-justify">Conducts learning sessions, training programs, and webinars about the assigned technologies.</li>
	<li class="text-justify">Support the preparation of project proposals by providing templates and preparing the technical sections</li>
	<li class="text-justify">Coordinate with a multifunctional team throughout the entire sales process, including working closely with account managers, solution architects, and sales specialists to promote sales growth.</li>
</ul>

Account Manager South Luzon

<ol>
	<li>Responsible for the process of finding, attracting and hiring talents for clients.</li>
	<li>Build long-term client relationships with clients.</li>
	<li>Communicate with clients to determine their hiring needs and implement strategies based on client needs.</li>
	<li>Create a candidate persona for each open position.</li>
	<li>Conduct confidential interviews and present detailed candidate profile summaries.</li>
	<li>Develop a sustainable candidate lead strategy.</li>
</ol>

Recruitment Consultant | Ortigas

<ul>
	<li>Process reservations by mail, telephone, central reservation systems referral, from the sales office, other hotel departments, and travel agents.</li>
	<li>Know the following:
	<ul>
		<li>Type of rooms available as well as their location and layout.</li>
		<li>Selling status, rates, and benefits of all packages plans.</li>
		<li>Credit policy of the hotel and how to code each reservation.</li>
	</ul>
	</li>
	<li>Create and maintain reservation records by date of arrival and alphabetical listing.</li>
	<li>Determine room rates based on the selling tactics of the hotel.</li>
	<li>Prepare letters of confirmation.</li>
	<li>Communicate reservation information to the front desk.</li>
	<li>Process cancellations and modifications and promptly relays this information to the front desk.</li>
	<li>Understand the hotel's policy on guaranteed reservations and no-shows.</li>
	<li>Process advance deposits on reservations.</li>
	<li>Track future room availabilities on the basis of reservations.</li>
	<li>Help develop room revenue and occupancy forecasts.</li>
	<li>Prepare expected arrival list for front office use.</li>
	<li>Assist in preregistration activities when appropriate.</li>
	<li>Monitor advances deposit requirements.</li>
	<li>Handle daily correspondence.
	<ul>
		<li>Respond to inquires and makes reservations as needed.</li>
	</ul>
	</li>
	<li>Make sure that files are kept up to date.</li>
	<li>Maintain a clean and neat appearance, as well as the work area at all times.</li>
	<li>Promote goodwill by beings courteous, friendly, and helpful to guests, Managers, and fellow employees.</li>
	<li>Get information about areas of interest in order to target more clients in particular seasons.</li>
	<li>Make arrangements for clients travel programs.</li>
	<li>Track future room availability on the basis of reservations and help develop forecasts for room revenue and occupancy.</li>
	<li> Be aware of all front office procedures and assist with reception duties when required.</li>
	<li>Be fully aware of and adhere to health and safety, fire and bomb threat procedures.</li>
	<li>Undertake any reasonable request made by management in any other areas of the house.</li>
	<li>Open and close the availability as and when required of hotel in all the GDS channels, IDS channels, and on the hotel website.</li>
	<li>Configure rates on the hotels property management system.</li>
</ul>

Customer Service

Client Service Representative | CSR

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage and provide guidance to a team of Area Managers responsible for individual stores within the designated area.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching, training, and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus within the area.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and stock turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

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