Training Director
Curran Daly & Associates
- Makati City, PhilippinesLevel 12, Robinsons Summit Center, 6783 Ayala Avenue, Makati City, National Capital Region, PhilippinesMakati CityNational Capital RegionPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-03-29T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Oversee training operations for a UK telecommunications account. He/She will handle a team split into two sites (Pasig/Edsa) and drive their performance.
- Ensure that the program is well supported from a training standpoint as it expands in headcount this year.
- Work with clients in reviewing and enhancing training modules to make sure it yields performing frontliners ready for operations.
- Stakeholder management is also an essential part of this role. Internally, the TD will work leaders of support and operations departments to achieve business goals. Externally, the TD has to manage the client relationship and meet SLA targets as set with them.
Kualifikasi Minimum
- 3+ years in a senior training manager role or 1 year in a training director role in the BPO industry
- With telco account experience
- Strong people management skills
- Excellent stakeholder skills
- Must have handled a program with headcount of at least 500 ftes
- Must be open to working and traveling between the client's EDSA and Pasig site
Ringkasan Perkerjaan
- Tingkat Posisi
- Direktur / Eksekutif
- Spesialisasi
- Education and Training
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Level 12, Robinsons Summit Center, 6783 Ayala Avenue, Makati City, National Capital Region, Philippines
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Tentang Curran Daly & Associates
Curran Daly and Associates was established to meet the needs of the call and contact center industry. Since that time it has become a business that provides recruitment solutions across the complete spectrum of sales and service delivery jobs, online and digital.
At Curran Daly and Associates we strongly believe that specialization provides greater reliability and accuracy when recommending candidates, as well as enhancing the quality and speed of service provided to clients and job-seekers.
We are a specialized Executive Search Firm based in Manila, Philippines. Our head office is based in Makati and we also have representation in Dumaguete City.