Customer Service Representative (CSR)
VISMAY INTERNATIONAL CORP.
- Taguig, PhilippinesBldg. II, Sunyo Compound, Veterans Center, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Answer related concerns/queries about Platinum Karaoke thru phone, mobile, email and social media accounts focusing on Facebook
- Greet customers warmly and ascertain problem or reason for calling.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Assist with placement of orders, refunds, or exchanges.
- Advise on company information.
- Act as the company gatekeeper
Minimum Qualifications
- Candidate must possess at least Bachelor's/College Degree in Communication, Business Management or equivalent
- Experience in Retail Industry
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Proficient in MS Office especially Excel
- Ability to deal with customers
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Bldg. II, Sunyo Compound, Veterans Center, Taguig, Metro Manila, Philippines
About VISMAY INTERNATIONAL CORP.
Vismay International Corporation was established in 2000, engaged in wholesale distribution of TV Gaming units, handheld consoles and gaming accessories in the Philippines.
VISION
To be the leader in giving quality service to our customers and to provide top of the line genuine products of excellent quality at a reasonable price.
MISSION
To provide global, high quality, and innovative products at reasonable price to individuals who want to keep up-to-date with technological advancements.