CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Spearhead the design and modernization of a unique, innovative and forward-thinking Bachelor’s Degree Program in Computer Science</li>
	<li>Ensure that the school is compliant with the CHED CMO and other government regulations and policies to offer related strands and courses</li>
	<li>Prepare and review course offerings, syllabi and reference materials that comply to the requirements of CHED and the Manual of Regulations for Higher Education</li>
	<li>Supervise the faculty pool for the program and lead the Academics Team in the strategic planning, management, and faculty development for the program</li>
	<li>Create regular reports and updates to the Management Committee and School Board.</li>
	<li>Work with the different School Departments with regards to marketing, admissions, academics, students services and placement to ensure the success of student graduates.</li>
	<li>Identify and establish strategic network linkages that would prove helpful to the success of the program and its graduates</li>
</ul>

Technology Program Head

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Lead and inspire a team of professionals, fostering a culture of innovation and excellence</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Provide guidance, mentorship, and professional development opportunities</li>
	<li>Acquire new clients through effective sales pitches and presentations</li>
	<li>Manage and nurture client relationships to ensure their success and satisfaction</li>
	<li>Identify opportunities for upselling and cross-selling UTAK POS products and services</li>
	<li>Collaborate with third parties to develop strategic partnerships that enhance our offerings</li>
	<li>Negotiate and execute partnership agreements that drive business growth</li>
	<li>Generate original ideas and initiatives to expand our client base and improve departmental performance</li>
	<li>Implement data-driven practices to derive insights and make informed decisions</li>
	<li>Develop strategies for client retention and loyalty</li>
	<li>Address client concerns promptly and effectively, ensuring their long-term satisfaction</li>
	<li>Analyze departmental data to identify areas for process optimization</li>
	<li>Streamline department protocols and workflows for enhanced efficiency</li>
</ul>

Head of Sales and Acquisitions

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At 7Gen a group of companies , we're looking at corporate functions like communications, HR and corporate planning through the lens of big data and artificial intelligence. We're creating cutting-edge, generative AI software that transforms how businesses operate. If you are eager to make an impact and immerse yourself in the exciting world of AI-driven solutions, you might want to try out for our growing team!

One of our companies is Media Meter Inc. It is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Client Success Head supervises a cross-functional team dedicated to Media Meter’s customer engagement. The role focuses on maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding, and training clients, and minimizing churn. The Head of Client Success should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.

Key Responsibilities :

<ul>
	<li>Responsible for building and leading the CS Team – Coaching and monitoring job results.</li>
	<li>Maintain a detailed understanding of products and services of MMI to properly assist the CSM Team and suggest the best solution to client needs.</li>
	<li>Ensuring that clients are getting quality support from the entire client success team.</li>
	<li>Maintaining and monitoring of the account renewals and pending receivables of the team.</li>
	<li>Forming retention and account upgrade strategies to minimize churn and increase sales growth.</li>
	<li>Establish clear retention goals and process milestones for the client and employees to work toward.</li>
	<li>Focuses on adding value to the current subscription and reducing the churn rate.</li>
	<li>Analyze client data to improve services and client experience.</li>
	<li>Improving processes such as fixing the gaps between operations, sales, IT &amp; Finance, onboarding process, tutorials and trainings</li>
	<li>Gathering of feedback from internal and external clients to improve the product and provide better client experience.</li>
	<li>Providing weekly &amp; monthly reports on overall sales, churn &amp; upsell.</li>
	<li>Creating individual development plans for team members</li>
</ul>

Client Success Head

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
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Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Arranging flights, travel insurance and accommodation</li>
	<li>Using a booking system to secure ticket reservations and reschedule flights</li>
	<li>Collecting and processing payments or refunds</li>
	<li>Advising clients on travel arrangements, e.g. visas and passports</li>
	<li>Sending out online tickets to clients</li>
</ul>

Salary Package:

<ul>
	<li>Basic Salary and Allowance 22,000</li>
	<li>Bonus upon certification - 10,000</li>
	<li>Performance Incentives</li>
	<li>HMO benefit</li>
</ul>

Call Center Agent | Travel Booking | Mall of Asia, Pasay

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage and provide guidance to a team of Area Managers responsible for individual stores within the designated area.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching, training, and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus within the area.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and stock turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

<ul>
	<li>In-charge in the collection of student payments, assessments and other receivables</li>
	<li>Resolve issues and process Finance-related tickets on a daily basis</li>
	<li>Seek possible solutions and options to assist parents and students with financial constraints</li>
	<li>Participate and represent the Finance department in student townhall consultations and orientations</li>
	<li>Manage the accuracy of student balances, discounts, reservations, carry-overs and possible refunds in the accounting system</li>
	<li>Ensure the timely application and issuance of student software applications prior to their start of classes and courses</li>
	<li>Ensure the timely application of student insurances and other possible administrative payables</li>
	<li>Assign and issues official receipts (OR) to all company transactions</li>
	<li>Compile and monitor completeness of all ORs with proper compliance to BIR regulations</li>
	<li>Manager company e-commerce platforms and item dispatch</li>
</ul>

Finance Officer

<ul>
	<li>Taking phone calls from customers</li>
	<li>Answering questions about the product or service</li>
	<li>Ensuring customer satisfaction</li>
	<li>Amenable to shifting schedules</li>
</ul>

Communication Skills

Customer Service Representative (CSR) | Mandaluyong

<ul>
	<li>Handle outbound and inbound calls from airline clients.</li>
	<li>Accurately provide information and record all accounts handled.</li>
	<li>Strictly adhere to the Hotel's policies and customer service procedures.</li>
	<li>Perform a broad range of duties depending on location and service demands while delivering a high quality product.</li>
	<li>Verify flight information and passenger documentation.</li>
	<li>Resolve issues with flight activity to ensure on-time departure.</li>
</ul>

MS Office

Sales and Marketing Knowledge

Reservation Specialist | Mandaluyong

<ul>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
</ul>

Clerical Skills

Attention to Detail

Community Development

Hotel Booking Associate | Mandaluyong

<ul>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Keep equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
	<li>Enhance organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Healthcare Associate

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Respond to questions.</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Obtain possible customer leads.</li>
</ul>

Call Center Agent | Mall of Asia, Pasay

<ul>
	<li>Update job knowledge by studying new product descriptions and participating in educational opportunities.</li>
	<li>Identify and escalate priority issues.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
	<li>Improve system performance by identifying problems.
	<ul>
		<li>Recommend changes.</li>
	</ul>
	</li>
	<li>Maintain call center database by entering information.</li>
</ul>

Customer Care Coordinator | Mandaluyong

<ul>
	<li>Provide excellent customer service by dictating a variety of conversational topics verbatim.</li>
	<li>Use effective listening skills to transcribe telephone conversations for hard-of-hearing clients.</li>
	<li>Maintain a high level of dictation speed and accuracy.</li>
</ul>

Salary Package

<ol>
	<li>Basic salary and allowances P15,000 to P23,000</li>
	<li>Night shift differential pay</li>
	<li>Performance-based bonuses / incentives</li>
	<li>HMO benefit</li>
</ol>

Communications Specialists | Mall of Asia Pasay

Property Interactive Marketing Enterprise (PRIME Philippines) is the fastest growing real estate service company in the country consistently providing effective integrated real estate solutions to developers, investors, occupiers, land bankers and other clients.

PRIME has established itself as the number one commercial real estate firm in Quezon City with a portfolio of over 10 billion pesos. With its powerhouse of intelligent strategists, seasoned consultants and award-winning professionals, it is a trusted partner providing competitive services at par with local and global standards.

Now as PRIME broadens its horizons, we are looking forward to knowing professionals with working experience who are in plans of creating a new career path or simply furthering their career. They are driven to achieve bigger successes, share their knowledge, mentor future experts, and lead our high-caliber teams.
PRIME offers competitive compensation and benefits packages to its exemplary people. We recognize that our
employees behind the company are integral to our success which is why we give a good salary, attractive incentives, and big bonuses.

Working with PRIME will give you a first-hand experience and introduce you to the exciting landscape of the real
estate industry. With a positive company culture, opportunities for personal and career growth and the chance to work with experienced and top-notch professionals, your career here at PRIME is promising.

PRIME Philippines

<h3>We are seeking a skilled and experienced HR Head to lead the development and implementation of our HR strategy. The successful candidate will be responsible for managing the full spectrum of human resources functions, including talent acquisition, employee relations, performance management, compensation and benefits, and HR operations. The ideal candidate will have a strong track record of building and implementing HR programs that drive business results and support employee engagement and retention.</h3>

<ol>
	<li>Develop and implement the overall HR strategy in alignment with the company's business objectives.</li>
	<li>Oversee all aspects of talent acquisition, including sourcing, screening, interviewing, and hiring candidates.</li>
	<li>Develop and implement effective employee retention strategies, including career development programs, engagement initiatives, and recognition and rewards programs.</li>
	<li>Manage employee relations, including handling employee grievances and disputes, conducting investigations, and ensuring compliance with all applicable labor laws and regulations.</li>
	<li>Lead the performance management process, including setting performance goals, conducting performance evaluations, and coaching managers and employees on effective performance management practices.</li>
	<li>Develop and manage the company's compensation and benefits programs to ensure competitiveness and alignment with business objectives.</li>
	<li>Oversee HR operations, including payroll, HRIS, and compliance with all applicable HR policies and procedures.</li>
	<li>Partner with business leaders to understand business needs and develop HR programs and initiatives that support business objectives.</li>
	<li>Provide coaching and development to managers and employees on HR policies, procedures, and best practices.</li>
</ol>

HR Head

<ul>
	<li>Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller</li>
	<li>Update customer information in the customer service database during and after each call</li>
	<li>Follow-up with customers to ensure their issues are completely resolved</li>
	<li>Actively listens to customers to understand their concerns and issues</li>
	<li>Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers</li>
</ul>

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