Job closed.
Job Description
- Develop a training calendar and strategize on training methods that would be applicable to the nature of the business.
- Maintain product and sales knowledge by learning the company training manual by heart.
- Deliver foundation skills (IT, Social Skills) and sales specific training within the required period as stated in the training manual.
- Monitor learner progress in the classroom and on the floor and provide valuable feedback as necessary.
- Identify training needs based on the current agents' performance and recommend training solutions to address them.
- Implement strict adherence to the company's code of conduct during the training period and give valuable input whether agents should progress to the next step in training based on behavior and performance.
- Coordinate and collaborate closely with Operations and monitor agents progress through calibration sessions, observing customer interaction, and through constant quality checks.
Minimum Qualifications
- At least 2 years working experience as a sales trainer preferably with inbound sales experience and a proven track record of producing high-quality sales agents.
- Background as a teacher, coach or motivational speaker is preferred but not required.
- Fluent in verbal and written communication.
- Computer literate.
- Strong coaching skills.
- Strong in Data Analytics.
- Delivers accurate and timely reports.
- Highly energetic and motivated.
- Strong motivation skills.
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 820 J.p. Rizal St, Makati, 1210 Metro Manila, Philippines
About TVShop
TV Shop Philippines is a multi-media, TV and online shopping company who is currently looking for rock stars!
TV Shop travels the globe in search of the world’s most amazing products. Products that are innovative, unique, effective and easy to use. Products that really matter and can make a positive impact in your life.
Know more about us at tvshop.ph