E-Commerce Specialist


  • Makati, Philippines
    The World Centre Building, Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 11 days ago and deadline of application is on 30 Mar
Recruiter was hiring a day ago

E-Commerce Specialist


Job Description

  • Manages and oversees the day-to-day operations in e-commerce platform
  • Determines plans of action in increasing sales and profitability of the online business.
  • Collaborate with 3rd party companies in delivery fulfillment of orders
  • Prepares order under online platforms from packaging to preparation for delivery
  • Answering customer emails
  • Continuously updated with the latest Online Sales and Marketing strategies
  • Monitors and reconciles products and payments for fulfilled orders versus failed deliveries versus defective/returns and come up with the plans of action to avoid it.
  • Check product availability for customers’ order and order on restock items if necessary to satisfy the customer
  • Generate and update website content such as products, content, and promotions.
  • Answer customer questions and suggest various products options that re-available.
  • Monitor industry trends, competitive intelligence and market conditions relative to specific service offerings.
  • Support and manage the creation and execution of all e-commerce promotional activities and merchandising strategies.
  • Manage site development and launch activities for all new e-commerce accounts including product descriptions, images, assets, banners, brands pages, and other attributes
  • Work well with the e-commerce team
  • Ensure speedy fulfillment of e-commerce orders
  • Prioritize customer Satisfaction
  • Produce reports to analyze the performance of all online marketing campaigns and promotions.
  • Other ad-hoc duties related to e-commerce operations.

Minimum Qualifications

  • A graduate of Business Management, Entrepreneur, Computer, IT, Marketing, or any related course.
  • Experience in Lazada, Shopee, Amazon, E-bay and other international e-commerce channels is required.
  • Knowledgeable in the operations of different online channels
  • Knowledgeable of online trends.
  • Strong technical and online selling skills (ex. Lazada, Shopee).
  • Ability to multitask effectively and solve the problem when needed.
  • Willing to work in Makati.

Jobs Summary

Job level
Associate / Supervisor
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
The World Centre Building
Information Technology / IT
1 opening

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SmartFuture Tech Inc. is a technology company based in the Philippines that focuses on internet applications and hi-tech products that may enhance and enrich lives. SmartFuture Tech Inc. is involved on technology research & development advancement, web & mobile applications, digital marketing & social media and business outsourcing, but not limited to retail and electronic distribution globally. Our business model is divided in to three parts – partnership, distribution, and innovation. PARTNERSHIP Cooperation with Global Internet and Tech Companies to tap and strategically expand international businesses in the Philippine market; • Critical Planning o We conduct our own study to carefully select our partners and maximize the full potential of digital channels to reach the widest high quality audience and end users. • Global Tech Partners o Our team markets and sells mobile phones and consumer electronic products in partnership with global brands. • Project Management o Augment brand awareness by developing bespoke and innovative ways to meet the exacting demands of every customer segment we address. DISTRIBUTION International Marketing and Distribution arm for operating global partners; We represent bridges between producers and consumers in both domestic and international markets. Our aim is to distribute quality consumer electronics effectively throughout the region keeping in mind the exact needs, style and brand preference of the consumers. • Distributing popular gadgets and consumer electronics to the Philippines and South East Asia. Distributor and investor of optoelectronic products including radio-frequency identification. INNOVATION Research and Development hub for localizing web, games and multimedia applications to fit and penetrate new markets as well as integration with trending social media platforms. • Tech Incubator o Online apps, software as service, and global consumer electronic brands for local distribution. • Outsourcing o Outsourcing businesses from different parts of the world to the Philippines. • Tech Hub o A research and development facility for games, software, information applications, and other global projects in the Philippines.