Junior Account Manager
OY! Indonesia
- Kota Jakarta Selatan, Indonesia21, Jalan Jendral sudirman kav 52-53 , Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, IndonesiaKota Jakarta SelatanDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 2 years ago
2022-09-29T17:00:00+00:00Job closed.
Job Description
- Own the TPV, Revenue, and gross Profit target cascaded down from respective AM Industry Lead
- Manage the effectiveness and efficiency of the handover & transition process from BD/Industry Lead
- Grow the transactions from Customers by providing high-quality services & support
- Build and maintain trusted relationships with Customers to enable growth and avoid churn
- Build the mutual benefits synergy across Customers with grow together concept
- Comprehend all products and solutions (via online & offline channels) from business and technical points of view, and able to define the customer business pain points and requirements.
- Creating solutions for customer' needs, analyzing and make the proposal properly in collaboration with the Integration team and other relevant functions;
- Identify and manage upsell and cross-sell opportunity/lead pipeline;
- Manage opportunity/lead pipeline integrity in the system (e.g. Hubspot) accurately;
- Ensure the adherence to applicable regulatory requirements and implementation of risks mitigation measures for each deal;
- Develop team’s skill and capability in the area of Account Management;
- Continuously optimize/reduce the Account Management cycle lead time with a collaboration with other teams/functions;
- Manage Weekly Plan and provide feedback from Monthly Plan based on opportunity/lead pipeline, target TPV, revenue, and gross profit;
- Prepare all documents needed to close deals appropriately, such as NDA, BI report / approval, Know Your Business (KYB) etc.
Minimum Qualifications
- 1-3 year experience (Fresh graduates are welcomed to apply)
- Fluent in English is a plus point
- Able to create a presentation
- Able to create end to end flow for client use cases, define partner pain points
- Able to gather information through online-offline meetings or communications regarding partner pain points
- Able to communicate clients expectations on product feedback or request to internal
- Able to operate basic excel formula
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Gedung Treasury Tower , Kawasan District 8 LOT 28, SCBD, Jl. Jend. sudirman kav 52-53, RT.5/RW.3, Senayan, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12190, Indonesia
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About OY! Indonesia
OY! is an Indonesian fintech start up that mainly focusing on money movement aggregator. We are aiming to enable businesses and end-users in Indonesia to have access to world-class financial services, starting with sending and accepting money seamlessly and securely at scale.