Client Services Supervisor | Software as a Service

Illimitado, Inc.

  • Imus, Philippines
    2nd Floor Homelane Building, Imus, CALABARZON, Philippines
  • Full time
Posted 3 days ago and deadline of application is on 19 Dec
Recruiter was hiring 2 days ago

Client Services Supervisor | Software as a Service

Illimitado, Inc.

Job Description

  • Ensure successful On-boarding and Implementation of our Human Capital Management Software (HCMS) for all Clients
  • Be a Product Champion and train your team members on our HCMS
  • Train team members on soft skills required to interact within the organization and clients
  • Define the project plan for each implementation and ensure all timelines are met
  • Work with other teams internally and at client’s end to ensure roadblocks are getting resolved
  • Escalate when required to ensure no timelines are missed
  • Ensure the team is doing a thorough testing of the HCMS before the client goes live
  • Provide regular updates on the implementation of the leadership team internally
  • Interact with clients including site visits for implementation and maintain a good rapport
  • Ensure timely resolution of all client concerns post-implementation
  • Inspire and motivate the department to promote a positive and productive work atmosphere

Minimum Qualifications

  • At least 2 years as Implementation Supervisor in a Software as a Service Company leading a team of at least 5 Implementation specialists
  • At least 3 years experience in software Implementation
  • Willing to travel for business trips to meet clients
  • Strong analytical and planning skills
  • Good communication and presentation skills
  • Excellent problem-solving skills

Perks and Benefits

  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Transportation Allowances Transportation Allowances
  • Pantry Supplies

Required Skills

  • Relationship Management
  • Presentation Skills
  • Performance Management and Coaching
  • Problem Solving
  • Communication Skills

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Block 1 Lot 21 Villa Amparo Subdivision, Bayan Luma IV
Computer Software / Engineering
1 opening

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About Illimitado, Inc.

iLLimitado came from the Spanish word ilimitado , meaning limitless as our objective is to ensure that we step beyond the limits and achieve LimitLess Possibilities. iLLimitado Inc's management team has a combined technology and software experience of more than 40 years in developing systems and solutions for multiple businesses including Human Resources, Real Estate, Sales, Reporting and Analytics, POS, Inventory Management, and Call Center Management. Our Vision is to make the most complex task simple through continuous system evolution. Our Mission is to remove all your non-value tasks through smart and transparent solutions allowing you to focus on your business and customers.