Ylopo LLC
Ylopo LLC

Raiya Voice Support Specialist  

Ylopo LLC

 
  • Manila, Philippines
    4712, Admiralty Way, Marina del Rey, Manila, Metro Manila, Philippines
    Manila
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • PHP 40.000,00 / bulan
    PHP
    40000
    MONTH
  • Penuh waktuFULL_TIME

Berakhir 7 days ago

2024-04-07T16:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

What is Raiya Voice?

Raiya Voice is an exciting AI product that calls leads for Ylopo clients!

The Raiya Voice Support Specialist plays a crucial role in managing Raiya Voice submissions, interacting with clients to gather information, configuring Raiya Voice setups, and providing live product support.

The responsibilities include both administrative tasks, such as updating trackers and Salesforce tags, and technical duties, like implementing Raiya Voice and configuring Strypes and CRM settings for clients.

Effective communication skills, including Zoom, calls, texts, and email, are essential for client interaction.

The Raiya Voice Support Specialist acts as a subject matter expert, guiding clients through the Raiya Voice implementation process and supporting them throughout their lifecycle. Collaboration with internal departments, including billing, sales, product support, and client success management, is a key aspect of the role.

Responsibilities:

  • Support clients on Raiya Voice accurately and timely
  • Configure Raiya Voice on client’s behalf
  • Communicate with clients via zoom video, text, call, and/or email as needed to ensure a positive experience

Kualifikasi Minimum

  • Previous experience in a support, training, customer service, or sales role
  • Professional manner, Positive demeanor, trustworthy character
  • Consistent work habits and strong work ethic
  • Strong organizational skills and attention to detail
  • Ability to multitask, and work independently toward deadlines
  • Strong written and verbal communication skills, ability to work well in a small group setting
  • Ability to take the initiative and see projects and tasks through to completion
  • Ability to understand and convey detailed information about the various processes required for different account changes
  • Understanding of real estate and the real estate profession a plus, but not necessary

System Requirements:

  • Processor should be 2 ghz and above, Intel core 5/7 or equal is highly required
  • MUST have the latest Operating System
  • Ram should be at least 16 gig with 100 gb Free disk space
  • MUST have a back-up Computer with the same specs as the main device
  • A Headset with noise cancelling feature is a must
  • At least 20 mbps & up wired connection for main isp
  • Back up internet is a must (pocket wifi, prepaid wifi etc. but strictly no USB Sticks allowed)
  • Back up power source

Rate: starts at PHP 40,000 depends on experience

Shift Schedule: 9AM - 6PM Pacific Standard (weekends shifting schedule)

Fasilitas dan Tunjangan

  • Work from HomeWork from Home
  • Medical / Health InsuranceMedical / Health Insurance

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Always
Alamat Kantor
4712, Admiralty Way, Marina del Rey
Industri
Digital Marketing
Lowongan
1 lowongan dibuka
Situs
https://www.ylopo.com/

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Tentang Ylopo LLC

About Ylopo Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for Ylopo? At Ylopo we offer team members: A full time, permanent work from home set up A commitment to personal development guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, Team building events, team lunches/ happy hours, and other company wide events A supportive, caring environment dedicated to continuous learning and growth. With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

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