Creatives SME | Work from Home  

In creative solutions, where quality is the name of the game and skill is your ace in the hole, it is paramount that you keep your teams sharp and their repertoire up to date. Leading that charge will be a strong and intuitive leader who will ensure that expertise levels are optimized to take on the most challenging opportunities in the
industry.

Duties and Responsibilities

• Ensure all expertise levels are progressive, up to date and adequate to handle all tasks while maintaining high standards of quality and efficiency
• Manage, deliver effective upskill training, coaching and develop team members.
• Analyze, validate and recommend work estimates and benchmarks for Service Level Agreements
• Constantly work with data-driven units to review and update performance metrics, generate periodic reports and identify opportunities for operational efficiency and accuracy
• Address technical and role-specific escalations

• At least 2 years of experience in digital publishing and/or rich media advertising
• At least 2 years of experience in a management, supervisory or training capacity
• Knowledge in Expert-level proficiency Adobe Photoshop and Adobe Illustrator
• Familiar in HTML5, CSS3, and JavaScript is a plus
• Amenable to work in US working hours
• Amenable to work during holidays and to render overtime when needed