Business Analyst  

White Cloak's Business Analyst scopes and manages client’s requirements and will be involved in the project lifecycle - from client / stakeholder's initial meet-up, gathering and assessment of requirements to the actual development and solution implementation.

To be very specific, here’s a list of what you will do:

You will define the project’s requirements.

• You will meet clients and understand their objectives and vision for the product. You will capture necessary information including:
  • Their current process
  • Their pain points and problems
  • What they want us to do
  • What is expected of the product
  • Their initial requirements
• In gathering requirements, you will:
  • Communicate with stakeholders to understand business objectives and needs.
  • Go over existing documentations or systems that will be essential in creating the solution
  • Attend needs assessment discussions with the client and scoping team
  • Once you’ve gathered everything, you will analyze these requirements for finalization. These tasks are crucial:
  • Mapping out project dependencies
  • Identifying constraints and risks for each requirement
  • Ensuring that everything is aligned with business objectives
  • Conducting necessary research to validate solutions
• Lastly, you will finalize the requirements by:
  • Translating all business, user, stakeholder, and technical requirements to a clear, complete, concise, and readable requirements document.
  • Assisting the solutions team in crafting solutions based on the requirements
  • Discussing some proposed features to the client if necessary
  • Revising requirements based on feedback and assess affected features if necessary

You will manage the requirements during the development.

• Using requirements elicitation techniques, you need to gather client’s requirements and validate functional specifications which are crucial to the development
• You will guide the Product Owners in crafting and refining user stories and good acceptance criteria, as well as maintaining them as requirements are prioritized
• You will attend backlog refinement sessions to align requirements with designers, QEs and client
• You will participate in Scrum events and meetings on tech implementations where business requirement support is needed
• You will manage and control changes made / requested to requirements
• You will work with other Business Analysts to continuously improve the requirements management process of White Cloak.

What you won't do:

• You will not manage the project and the development team.
• You will not make final decisions on products. All final decisions should be made by the client.
• You will not create designs and tests

We have designers and quality engineers working on those.

About the Job:

• Reports to: Head of Business Analysis and Project Management
• You will be working with a fun team of business analysts, each handling different projects assigned to them
• Work-from-home until further notice from the management or onsite work is required on rare occasions

• You must be a graduate of any Bachelor's Degree, preferably Computer Science or Information Technology.
• At least two years of experience as Busess Analyst in the Software industry
• Solid background in requirements management of software products
• Experience in Agile implementation
• Excellent soft skills like:
  • Communication
  • Professionalism
  • Time management
  • Organization
  • Detail-orientedness
  • Focus, grit, tact
  • Leadership, and
  • Initiative to learn and improve quality of work