VXI Global Holdings B.V.
VXI Global Holdings B.V.

Customer Service - (US Telco Account)  

VXI Global Holdings B.V.

  • Makati, Philippines
    SM Cyber 2, EDSA Buendia, Makati, National Capital Region (Metro Manila), Philippines
    Makati
    National Capital Region (Metro Manila)
    Philippines
    Philippines
  • PHP 20.000,00 - PHP 39.000,00 / bulan
    PHP
    20000
    39000
    20000
    MONTH
  • Penuh waktuFULL_TIME

Berakhir 9 years ago

2015-05-12T07:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

Qualifications:

At least 18 years of age
Must be a graduate of secondary education with at least 2 years call center experience OR
College Level with at least 6 months experience on CS and Sales background
6 months Inbound Customer service experience
Read, speak and write English language proficiently to communicate with customers, comprehend and follow instructions
No employment termination due to just cause in work history
Should pass Medical and Health requirements
Exemplary Attendance Records
Must be willing to work in Buendia, Makati

Responsibilities:

Resolve customer’s concern, promote Product and client Loyalty
Follows and complies to prescribed Work flow /Call Flow
Up-sell/Upgrade individual products and product packages to existing customers.
Ensure that incoming telephone calls are answered in a timely and professional manner.
Input the customer modification/sale onto a database thereby ensuring that the data entered is accurate.
Overcome objections from customers, in order to turn the call around and transition to a sale
Responsible for ensuring that primary matrices (Customer Satisfaction and Revenues) are met through effortless customer experience.
Responsible in maintaining first call resolution
Responsible to keep and uphold integrity in handling customer’s account information in each and every call

Kualifikasi Minimum

Keahlian yang diperlukan

  • Sales and Marketing Knowledge

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Sarjana (S1)
Alamat Kantor
SM Cyber 2, EDSA Buendia, Makati, National Capital Region (Metro Manila), Philippines
Industri
Business Process Outsourcing / Information Technology Outsourcing
Situs
https://www.vxi.com

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Tentang VXI Global Holdings B.V.

VXI Global Solutions is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. Our company specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the Los Angeles, USA, VXI employs 15,000 people around the world including locations in Asia and Latin America. VXI creates custom solutions in business-to-business and business-to-consumer applications which allow clients to achieve success in their market goals. VXI applications leverage emerging and classic communication channels. Services range from complete call center services, to maintaining applications, to building solutions using superior tools and technologies. VXI is the enterprise solution for any company looking to enter a new market, grow market share, increase geographical diversification, or lower costs while maintaining quality. VXI Offers: • Aggressive Base salary, Commissions and Bonuses • Learning and Development Training – Succession Planning and Career Development • Health Benefits that extends to your family FREE of charge • Night Differential Pay • Mid Shift Allowance Pay • Gym Membership • Company Events • Family Events • HMO given after 1 month from date of hire Follow us to a World of Great Rewards. APPLY NOW!

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