Customer Service Representative (CSR)  

Qualifications:
• Finished any 4-year course.
• Displays Integrity, Driven and Motivated.
• Communicates effectively and efficiently
• Easily able comprehend concepts
• Is service-oriented
• Provides solutions
• Can adapt to change quickly
• Can sell self/company/product
• Must have strong communication skills
• Must possess the ability to adapt to all people of all levels
• Applicants must be willing to work on shifting schedules, graveyard shifts, and holidays.
• Must be willing to work in Muñoz, Quezon City

Responsibilities:
• The Call Center Support Specialist handles requests that facilitate the money transfer process.
• Support Specialists are required to meet a high level of service excellence in responding to the customer’s request in both English and a second language
• Resolves additional requests from internal departments on a as needs basis once approved by their managing team leader or the Operations Manager.
• Aids the Team Leader with call center projects from time to time.
• Resolve customer inquiries and promote money transfer services.
• Provide first-level support for customer complaints.
• Document and escalate issues to the relevant department/s.
• Other duties as directed by the team leader or Operations Manager

Walk-ins are highly encouraged!

Candidates are welcome for a walk-in interview at SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave., Makati, 1226 Metro Manila

From: 8:00 A.M - 10:00 P.M

Bring with you:

• Updated Resume
• Kalibrr Code/ Kalibrr 1304-SSS-00111 (Written or typed on Resume)