Multilingual Specialist
Viventis Search Asia
- Pasig, Philippines45 San Miguel, 45 San Miguel Ave, San Antonio, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- PHP 30.000,00 - PHP 100.000,00 / bulanPHP3000010000030000MONTH
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-01-04T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Provide multi-skill/function type of support through various communication methods.
- Diagnose and resolve problems utilizing department tools, resources, business judgment and expertise, resulting in increased customer confidence with supported products.
- Ensure productivity and quality levels are met in order to meet and exceed customer expectations.
- Customer service orientation; Commitment to providing resolution to customer issues on the first pass.
Kualifikasi Minimum
- Bachelor’s Degree in business OR equivalent experience
- Previous experience in a telephonic, helpdesk, or personal customer contact position is preferred; 1-2 years job related experience
- Ability to resolve customer issues related to operational needs and initiate escalation process
- Ability to provide info to customers in a courteous, polite and professional manner.
- Effective interpersonal written and verbal communications skills
- Strong attention to detail
- Basic PC knowledge, working knowledge of Windows operating systems, Internet and
- mainstream web browsers
- Excellent English communications skills
- Business level fluency in foreign language (both verbal and written): Japanese, Korean, Mandarin
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Paid Bereavement/Family Leave
Single Parent Leave
Keahlian yang diperlukan
- Sales and Marketing Knowledge
- Problem Sensitivity
- Customer Service
- Critical Thinking
- Communication Skills
- Deductive Reasoning
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 45 San Miguel, 45 San Miguel Ave, San Antonio, Pasig, Metro Manila, Philippines
- Lowongan
- 50 lowongan dibuka
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Tentang Viventis Search Asia
Viventis Search Asia focuses intensely on the heart of each search. Through understanding both client and candidate needs, we tailor-fit our efforts and add value to bridge the gap between both parties. With industry knowledge and experience under our belt, Viventis Search has placed some of the top leaders in some of the most successful companies in their respective industries. At the end of each search, we guarantee successful hiring of candidates and their transition to their new employment.