Enrollment Specialist (Credentialing) - Healthcare Account  

Enroll our clients who are US based health care providers, diagnostic laboratories and medical facilities as preferred providers in health care networks, This entails the following tasks:

• Gather required enrollment documents from new clients
• Assist in completing enrollment forms.
• Maintain accurate and current client information using spreadsheets and/or online databases.
• Respond to general inquires as the in-house knowledge source on client’s enrollment particulars.
• Identify and report issues to appropriate departments and management leadership.
• Build and improve working relationships with insurance company enrollment staff.
• Maintain confidentiality of client information by adhering to strict, established regulations
• Alert client of new regulations, expiring certificates, reapplications and deficiencies in enrollment requirements.

Initial interview will be at our head office in Ortigas, but work location can either be in our Ortigas or Quezon City offices.

Fixed schedule (graveyard shift), Mondays to Fridays.

• Previous BPO experience is a plus
• Adept in both spoken and written English
• Proficient in MS Word, MS Excel, Windows file navigation
• Detail-oriented
• Amenable to work graveyard shift (9PM to 6AM)