Customer Success Account Manager | Open to Fresh Graduates | Hybrid
Trends Group, Inc.
- Makati, Philippines23rd Floor, 105 H.V. Dela Costa , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Lowongan dipasang 2 months ago dan batas waktu lamaran adalah 28 May
Rekruter terakhir aktif 9 days ago
2024-02-29T00:31:15.350448+00:002024-05-28T16:00:00+00:00Deskripsi Pekerjaan
Purpose
The Customer Success Account Manager is responsible for keeping customers happy and make sure they get the most out of the subscription services. This is done by working with sales, delivery teams, partners, and others to make sure customers maximize our services.
Duties and Responsibilities
- Build strong relationships with the senior leaders, executives, and key decision-makers among our customers.
- Create success plans and reports for our customers on a quarterly basis.
- Hold quarterly meetings with customers to review their progress and work together to achieve their goals.
- Assess the current state of the customer's operations
- Identify how the provided solution can address the customers' challenges and improve efficiency
- Create and use strategies to overcome adoption obstacles, including communication, user training, service improvement, process streamlining, and best practice assessment.
Kualifikasi Minimum
Minimum Education
- Preferably a graduate of Business Administration course (e.g. Marketing, Business Management.
Competency
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organization skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Excellent collaboration skills
- Eagerness to learn about new technologies
Fasilitas dan Tunjangan
Paid Vacation Leave
Paid Holidays
Medical / Health Insurance
Life Insurance
Keahlian yang diperlukan
- Relationship Management
- Sales and Marketing Knowledge
- Time Management
- Critical Thinking
- Data Management
- Microsoft / MS Office
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 105 H.V. Dela Costa, Makati, Metro Manila, Philippines
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Tentang Trends Group, Inc.
The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses.
The time has come to explore the possibilities in ICT and beyond.
Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.