NON-VOICE: Back Office & Email Support
Transec BPO Solutions Inc.
- Pasig, Philippines3103 31st Flr One Corporate Centre Mealco Avenue Ortigas, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-07-21T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
Be a great addition to our team as a Technical Back Office Support! With your technical background and problem-solving skills, you will assist customers by performing back-end tasks and providing email support.
Essential Job Functions
- Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
- Perform back-office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
Kualifikasi Minimum
- Bachelors/College Degree in any field.
- Minimum of 1-year international BPO experience supporting a technical account.
- Required experience in handling an account using chat and/or email channels.
- Must have excellent writing skills in English and good speaking skills in English.
- Willing to work on night shift.
Fasilitas dan Tunjangan
Special Leave Benefits for Women
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Keahlian yang diperlukan
- Email Support
- Technical Support
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 3103 31st Flr One Corporate Centre Mealco Avenue Ortigas
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Tentang Transec BPO Solutions Inc.
Transec is one of the most trusted providers in the business process outsourcing industry focused on meeting the requirements of small to medium enterprises. By combining decades of experience and expertise, we have stayed true in bringing high value call center and BPO services.
At Transec, we understand corporate culture as a powerful driving force to our overall success and of our clients. This is why we greatly rely on each and every member of our team to live by our core values of integrity, ownership, results-oriented, innovation and teamwork.
Some of the diverse outsourcing services we offer include customer service, technical support, lead generation, virtual assistance, data entry and other back office work.