Scheduling Analyst
Transcom
- Pasig, PhilippinesLas Fiestas, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-07-17T16:15:51.439585+00:00Deskripsi Pekerjaan
The Scheduling Analyst will be responsible in maintaining optimized and accurate schedules as well as system and roster maintenance. They will support and create short terms plans based on their analysis and recommendations from the Long Term Strategic Planners. They will provide guidance to the Real Time Analysis team ensuring all pre planned activities are met and optimized. They are responsible for minimum 1-week look ahead for short term planning and schedule management.
Essential Duties & Responsibilities:
- Scheduling Governance
- Roster and System Management and Maintenance
- Campaign Performance Management
- Teamwork and Collaboration
Kualifikasi Minimum
- Minimum 1 year experience in forecasting and scheduling
- Extensive background in RTA and scheduling in at least 2 WFM System (eWFM, Verint, IEX, Teleopti, Genesys)
- Extensive knowledge and experience in schedule and roster management and supporting more than 2 lines of businesses or 2 sets of IDPs with different KPI requirements
Fasilitas dan Tunjangan
Mobile Phone Discount
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Gym Membership
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Paid Bereavement/Family Leave
Free Lunch or Snacks
Life Insurance
Paid Vacation Leave
Child Care Benefits
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Las Fiestas, Pasig, Metro Manila, Philippines
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