Business Development Lead - Fulfillment (Business)
Tokopedia
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-06-07T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Lead the team responsible for the adoption of Tokopedia’s fulfillment services across all types of merchants on Tokopedia platform
- Craft strategies and tactics to onboard merchants to use Tokopedia’s fulfillment service
- Design and execute commercial and promotional offering to attract merchants to use the fulfillment service
- Work with a team of subordinates, as well as orchestrate collaboration with various relevant teams at Tokopedia, to develop and execute various awareness and sales activities
- Own the entire journey of merchants experience as users of Tokopedia fulfillment service
- Develop, monitor, and maintain service adoption and customer satisfaction metrics
- Liaise with internal teams and partners to initiate improvement in service offering to maximize adoption and ensure customer satisfaction
- Coach team members to foster a highly fulfilling work environment and foster strong collaboration between team members
Kualifikasi Minimum
- Bachelor’s degree with 3-5 years of experience required
- Experience with handling clients / external parties or partners required
- Experience in running / managing a large scale sales effort is a plus
- Demonstrated strong leadership skills.
- Able to thrive in a fast-paced, highly entrepreneurial and collaborative environment
- Experience with a Customer Relationship Management (CRM) tool is a plus
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Management and Consultancy
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- South Jakarta, DKI Jakarta, Indonesia
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Tentang Tokopedia
Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. We are the leading marketplace in Indonesia; we encourage millions of merchants and consumers to participate in the future of commerce.
Our vision is to build an ecosystem where everyone can start and discover anything with ease.
We are holding to these three principles that drive us forward. We call them our DNA, the traits that embody who we are as Tokopedia Nakama: Focus on Consumer, Growth Mindset, and Make it Happen, Make it Better