Digital Commerce Merchandise Officer  

BUYING

• Together with the Digital Commerce Operations Manager, decides on the products to be carried for each location based on market, campaigns, trends, forecasts and demand.
• Conducts inventory simulation to gauge levels and health.
• Work with Terry S.A. Merchandising team to place orders for all brands under Digital Commerce.
• Identifies item role and depth.
• Plans for expected demand based on seasonality and initiatives.
• Responsible for the on-time release of merchandise to each account.
• Work with Terry S.A. Merchandising team to ensure that all details on the masterfile for each location are accurate.
• Ensure that replenishments are made on a regular basis.

PERFORMANCE ANALYSIS

• Analyze performance of SKUs daily. Prepare weekly, monthly and seasonal reports.
• Execute strategies to achieve sales targets and maintain desired inventory levels per location
• Study factors that affect the sales of each style and recommend appropriate action.
• Review current inventory to sustain demand.
• Find patterns on consumer buying behavior.
• Coordinate and work with Terry S.A. Merchandising team regarding product consolidation, pull-outs and transfers.
• Work with the Digital Commerce Operations Assistants to gather other information and feedback on merchandise from customers.
• Recommend promotions, initiatives and action points based on movement of merchandise.
• Provide data, reports and analytical support to the team by maintaining a comprehensive library of appropriate merchandise and inventory data.
• Work and communicate with the different stores/accounts with regards to inventory and merchandise concerns.

MERCHANDISE UPKEEP

• Maintain the product masterfile for all locations by ensuring proper uploading of images, description, sizes, colors and inventory.
• Ensure that all brands are presented within standards for each online store.
• Coordinate with Terry S.A. Merchandising and Marketing teams for details needed for the products to be made available in the eCommerce stores.
• Reviews items for continuance or discontinuance based on consumer acceptance.
• Proposes and implements discounts schemes while maintaining desired margins.
• Coordinate with Terry S.A. Merchandising team regarding defective items.
• Conduct market research by checking other online/eCommerce stores to be updated on trends, offers and initiatives.
• Keep abreast with competitors and customer interest.
• Communicate with Terry S.A. Merchandising team and warehouse for deliveries, price updates, product issues and other concerns pertaining to merchandise.
• Coordinate with Digital Commerce Operations Assistants for customer concerns regarding merchandise such as product quality and details.
• Work closely with Digital Commerce Operations Assistants and Development Team to ensure that each style is correctly and properly placed on the online stores.
• Ensure the team is responding effectively to merchandise-related issues and that any problems are escalated and addressed.

• Degree in Fashion Merchandising, Business Administration/Management or Entrepreneurship.
• With at least 3 years experience in merchandising or retail operations.
• Experience in eCommerce/online shopping operation or merchandising/buying in retail industry is highly preferred.
• Multichannel inventory planning and management.
• Thorough understanding of all inventory performance KPIs.
• In-depth knowledge of merchandising principles and practices (open-to-buy, buying, sales, pricing, allocation, markdowns, sell through, inventory turnover).
• Experience in successfully using eCommerce platforms such as Shopify or Magento is preferred.
• Excellent analytical, process development/improvement, communication, presentation and interpersonal skills.
• Possesses excellent communication skills (verbal and written); able to communicate successfully with a wide variety of people across all levels.
• Ability to handle multiple tasks simultaneously and to work independently and efficiently in a fast-paced environment.
• Displays accuracy and efficiency in all aspects of the role, due to the ability to pay attention to details.
• Able to work under own initiative as well as part of a team.
• Creative.
• Excellent organizational skills.
• Advance proficiency with Microsoft Office including Excel, PowerPoint and Word.
• Must be committed, enthusiastic, reliable, dependable and flexible.
• Happy, extroverted personality who can be assertive when necessary.
• Must be willing to roll up his/her sleeves and become directly involved in all aspects of the business.