Real-Time Analyst
TaskUs
- Imus, PhilippinesImus, Cavite, PhilippinesImusCalabarzonPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-01-23T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Report any significant variations from forecast to Operations and WFM Management.
- Provide recommendations for addressing and responding to variations from forecast.
- Monitor agent level schedule adherence.
- Report any significant in adherence to Operations and WFM Management in a proactive an urgent manner.
- Analyze variations to forecast and project impact for the remainder of the day.
- Compile and submit intraday reports with accuracy and timeliness as well as proactive recommendations for actions.
- Update schedules with real-time attendance and exceptions.
- Approve/recommend alternatives for real-time schedule exception requests.
- Other related duties as required, Monitor queue level performance and variance to forecast in real time.
Kualifikasi Minimum
- Candidate must possess at least a Bachelor's/College Degree , any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Strong mathematical, analytical, communication and organization skills
- Proficient in MS Word, MS Excel, MS PowerPoint and other database generating applications
- Flexible and quickly adapts to changing business needs and processes
- Possess solid business logic and analytical skills
- High level of attention to detail and excellent follow-up skills
- Proven ability to work independently, cooperatively as a member of a team and to coordinate efforts and collaborate with a variety of individuals
- Ability to transform data into organized insightful information
- Able to meet tight deadlines; strong ability to self-manage on deliverable execution
- Self-motivated and must excel in a minimally managed high profile position
- Excellent work ethics
- Analytical/Strategic
- Extremely detail-oriented
- Applicants must be willing to work in Imus,Cavite.
- Full-Time position(s) available.
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Imus, Cavite, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang TaskUs
TaskUs today is expanding rapidly and has transformed from something more than a company — it is a movement.
TaskUs has been recognized on the Inc. 500 | 5000 Fastest Growing Companies in America list three years in a row, and the Los Angeles Business Journal 100 Fastest Growing Private Companies list two years in a row. We are fortunate to work with dozens of innovative and disruptive internet companies who are changing the way the world works. Ask any of our staff- this is a special place to work. We treat each other with respect and push each other to be our best professional and personal selves while celebrating our accomplishments. We are always looking for intelligent individuals that want both a career and lifestyle, not just a job. At TaskUs you work closely with talented managers who are experts in their field, who serve as coaches and will guide you to success.
If you’re ready for a change, ready to make a difference, and ready to start your career and achieve your potential, we’d love to hear from you!