Desk Collection Team Leader_1901
Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-03-30T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Manage performance of collections relevant team within set performance trigge
- Leadership, motivation and evaluation team of operator
- Organization and management of desk collection team, (the process shifts, attendance)
- Regurarly meetings with team and management
- Hiring new operators
- Coaching of both new and existing operators
- Listening and evaluations of calls recording, feedback to operators with aim to improve collection performance
Kualifikasi Minimum
- Min. Diploma
- Experience in collection / call center / customer service / telesales / telemarketing
- Experience in handling team/ team management min. 2 year
- Experience handle team +/- 20 peoples
- Able to work in shift
- Able to work under pressure, learn & accept new information
- Experienced in PC skills & using MS Office
- Excellent communication & interpersonal skills
- Able to provide training to team members
- Able to communicate in English
Fasilitas dan Tunjangan
Maternity & Paternity Leave
Life Insurance
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Gym Membership
Performance Bonus
Keahlian yang diperlukan
- Organizing and Planning
- MS Office
- Time Management
- Coaching
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Lowongan
- 21 lowongan dibuka
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.