Carrier & Wholesale Support Specialist  

The Carrier & Wholesale Operations Support’s role is to assist and address the back-end / admin deliverables of Domestic Wholesale team and Carrier Buying team. The role supports the team’s achievement of KPIs by maintaining compliance with all the processes and documentations of the whole team.

• Execute and/or assist the help desk function and other administrative tasks of the Domestic Wholesale team and Carrier Buying Team
• Handle report generations, sales and buying research, business expense documentations, and filing
• Provide administrative support on updating systems and documenting processes
• Report to the Head of Domestic Wholesale and Carrier Business regarding status of deliverables from both teams
• Support and work closely with other departments to meet team needs (eg. billing, project delivery, etc.)
• Handle all information based on data privacy law

• College Graduate
• Knowledge in Microsoft Excel / Google Sheets is a plus
• Fluent communication oral / written skills (English)
• Quick learning capabilities
• High attention to detail
• Good interpersonal skills
• Excellent time management and organization skills
• Ability to receive concerns/requests and solve them in a timely manner, while maintaining a positive attitude
• Demonstrate ability to work effectively in a fast-paced and dynamic environment and easily adaptable to change and work under tight deadlines
• Experience in sales support, sales operations, and other related roles