Multilingual Agent
Students Only Philippines Inc. (SOPHI Inc.)
- Cebu City, PhilippinesUnits 1-4, 9th Floor, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- PHP 62.500,00 - PHP 65.000,00 / bulanPHP625006500062500MONTH
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-08-29T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
We're looking to hire multilingual individuals to provide customer service for our growing client in the travel-booking industry. The job simply entails managing hotel reservations and catering to requests from hotel guests.
Tasks and Responsibilities:
- Answer inquiries regarding travel reservations from customers
- Resolve issues or concerns regarding travel itineraries
- Increase client revenue by suggesting service upgrades in the call
- Enhance customer experience by providing excellent customer service in every call
- The tasks and responsibilities described here shall be provided in English and Spanish/Portuguese
Kualifikasi Minimum
- A native speaker or fluent in Spanish and/or Portuguese:
- Fluent in the English language as well
- Previous call center experience is a plus but not necessary
- Customer-oriented
- Internet savvy
Fasilitas dan Tunjangan
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Free Lunch or Snacks
Performance Bonus
Paid Bereavement/Family Leave
Recruitment / Signing Bonus
Relocation Assistance
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Lain-Lain
Massage Mondays
30% Night Differential Pay upon regularization
Gym subsidy
Travel rewards
Keahlian yang diperlukan
- Problem Sensitivity
- Email Support
- Customer Service
- Communication Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Alamat Kantor
- Mabuhay Tower, Corner Jose Maria Del Mar St. and Jose Abad Santos St., Lahug
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Tentang Students Only Philippines Inc. (SOPHI Inc.)
Founded in 2008, SOPHI, Inc. is a boutique outsourcing center based in Dumaguete City, Philippines. As the main contact center for Boston-based start-up, StudentsOnly.com, we initially provided enrollment verification services to StudentUniverse.com, the largest online student travel agency in the US. In 2009, we've expanded our line of business and ventured into working with startups in the food, travel, and education space.
We help startups grow their business with affordable outsourcing solutions and awesome staff who fit their vision and culture.