Call Center Supervisor
StickEarn
- Central Jakarta, IndonesiaCentral Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2019-11-29T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Monitoring and evaluating team performance
- Guide and develop the team members align with department and company goals
- Taking corrective action, if necessary.
- Preparing reports and analysing data to assist line manager
- Plan and implement call center strategy
- Determine targets for call center
- Monitors productivity of call center representatives and generates reports
- Maintains call center database by entering and verifying information; updating contact log.
- Improves quality results by recommending changes.
- Keeps equipment operational by following established procedures; reporting malfunctions.
Kualifikasi Minimum
- Min. 2 years of experience as a Call Center Supervisor
- Min. Bachelor’s Degree in any major
- Good knowledge of Ms. Office
- Experience with performance evaluation procedures
- Outstanding communication, interpersonal and leadership skills
- A customer oriented and problem solving mind-set
- Excellent organizational and time-management skills
Fasilitas dan Tunjangan
Paid Sick Leave
Transportation Allowances
Medical / Health Insurance
Maternity & Paternity Leave
Lain-Lain
- Sports Day
- Fruits Day
- I Love Monday (Sharing Session)
- Laptop Ownership Program
- Development Opportunities
- Passionate, energetic and challenging work environment
Keahlian yang diperlukan
- MS Office
- Problem Sensitivity
- Customer Service
- Time Management
- Critical Thinking
- Communication Skills
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Jl. Letjen Suprapto No.400, RT.9/RW.7
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Tentang StickEarn
Stickearn is a startup revolutionizing the out-of-home advertising landscape that connects drivers and brands looking for exposure effectively in Indonesia. In addition to providing drivers with a novel and easy way to earn additional income simply by wrapping their car with ads, our unique advertising platform also offers advertisers the convenience and flexibility of managing their advertising campaigns online.