Customer Service Representative (CSR)
SOMURA PHILIPPINES OPC
- Marikina, PhilippinesMarikina, Metro Manila, PhilippinesMarikinaMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir a year ago
2022-12-10T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Manage large amounts of incoming orders via online
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Kualifikasi Minimum
- At least Senior High School graduate/Associate Degree
- Proven customer support experience or experience as a Client Service Representative
- Customer orientation and ability to adapt/respond to different types of characters
- Knows how to use Social media platform (Facebook, Tiktok, You tube, twitter)
Fasilitas dan Tunjangan
Paid Sick Leave
Employee Discounts
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Keahlian yang diperlukan
- Business Correspondence
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Marikina, Metro Manila, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang SOMURA PHILIPPINES OPC
A brand new Philippines-based company focuses on providing sustainable, budget-friendly, chic, and all the positive things you can think about clothing.
A company with grit, passion, and compassion.
Enjoy the clothing and feel the SOMURA experience!