Customer Service Agent
Kareila Management Corporation
- Taguig, PhilippinesTaguig, NCR, PhilippinesTaguigNCRPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir a year ago
2023-04-21T16:00:00+00:00Deskripsi Pekerjaan
- Manage large amounts of incoming inquiries
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage with the customers
- Resolve customer complaints via phone, email, social media, and any other platforms
- Attempt to persuade the customer to reconsider cancellation
- Inform customer of deals and promotions
- Do suggestive selling of the products and services
- Utilize computer technology to handle high inquiry volumes
Kualifikasi Minimum
- Clerical and communication skills
- Must be willing to work on weekends and in shifting schedule
- With at least 2 years of experience as a Customer Service Representative
- Amenable and willing to work temporarily in Parañaque but will relocate to BGC, Taguig soon.
Fasilitas dan Tunjangan
Paid Vacation Leave
Paid Sick Leave
Paid Holidays
Medical / Health Insurance
Special Leave Benefits for Women
Keahlian yang diperlukan
- Organizing and Planning
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- 32nd Street, 5th Ave, Taguig, 1634 Metro Manila
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