Customer Service Supervisor | Bacoor
SM Mart Inc.
- Bacoor, PhilippinesBacoor, CALABARZON, PhilippinesBacoorCALABARZONPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- ATTEND TO CUSTOMER CONCERNS: Attend to customer concerns/requests & facilitate processing of transaction for merchandise return & loyalty program card processing
- OPERATE POS MACHINE
- Transact merchandise return transaction in the POS machine to generate Sales Return Voucher; facilitate issuance of the automated Sales Invoice
- HANDLE CUSTOMER INQUIRIES
- Give product & service feedback to immediate superior for endorsement to concerned department
- OPERATE IN-HOUSE SOFTWARE
- Transact the SM Advantage/Prestige/Global Pinoy/TK Amazing claiming of personalized/renewal/replacement card on the system
- RECORD MERCHANDISE RETURNS
- Facilitate endorsement of returned merchandise to respective departments
- CLEAN THE AREA
- Organize returned items in the designated pigeon holes, properly arrange the supplies inside the cabinets
Kualifikasi Minimum
- Candidate must possess at least Bachelor's/College Degree
- At least 3 Year(s) of working experience in the related field is required for this position.
- Strong communication skills and phone etiquette. Required language(s): English, Filipino
- Required Skill(s): Customer Service
- Basic computer skills (MS Office)
- Flexible to be assigned to work schedules supporting the retail operational hours
- Willing to be assigned in The SM Store [Bacoor]
- Full-time positions available
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- Bacoor, CALABARZON, Philippines
Tentang SM Mart Inc.
From Humble Beginnings…
It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online.
SM Goes Online!
As a timely platform of the legendary retailer, The SM Store Online guarantees an exciting array of merchandise, secure payments, nationwide deliveries, and customer satisfaction with every transaction. From fashion, beauty, and household must-haves, to toys, gadgets, and hardware needs, We’ve Got it All for You… Online!
We’ve Got it All for You 24/7
We only want the best for our customers so we hand-pick all our products with you in mind. The SM Store envisions a hassle-free purchase between our stores and your needs anywhere, anytime
Our Mission
We will deliver a wide assortment of affordable and aspirational products and services to all customers, while building strong relationships with our employees, suppliers and partners in the communities we serve.