SM Mart Inc.
SM Mart Inc.

Guest Relations Representative (SM Prestige) | Batangas  

SM Mart Inc.

  • Batangas City, Philippines
    Batangas City, CALABARZON, Philippines
    Batangas City
    CALABARZON
    Philippines
    Philippines
  • Penuh waktuFULL_TIME

Berakhir 4 years ago

2020-03-12T16:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

  • Attends promptly to requests/queries of Prestige members and guests
  • Maintains records of Prestige member's interactions through incident reports (complaints/feedback)
  • Implementation of Prestige Lounge house rules
  • Monitors and process orders for Prestige Lounge consumables
  • Maintains cleanliness and monitors maintenance of the Prestige Lounge/backroom areas
  • Ensures proper hand-over of customer's left-behind personal items to CRO
  • Efficiently coordinates with all offices in The SM Store as well as Head Office relating to Prestige Lounge operations

Kualifikasi Minimum

  • Candidate must possess a Bachelor's/College Degree in any field or at least 2-year diploma holder will be considered
  • Proficient in English both spoken and written
  • With pleasing personality
  • Internship or with background working in customer service industry is an advantage
  • Computer literate and/or Microsoft Office proficient
  • Willing to work flexible/long hours

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Often
Alamat Kantor
Batangas City, CALABARZON, Philippines
Industri
Retail Industry
Lowongan
3 lowongan dibuka
Situs
https://smretailcareers.com

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Tentang SM Mart Inc.

From Humble Beginnings… It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online. SM Goes Online! As a timely platform of the legendary retailer, The SM Store Online guarantees an exciting array of merchandise, secure payments, nationwide deliveries, and customer satisfaction with every transaction. From fashion, beauty, and household must-haves, to toys, gadgets, and hardware needs, We’ve Got it All for You… Online! We’ve Got it All for You 24/7 We only want the best for our customers so we hand-pick all our products with you in mind. The SM Store envisions a hassle-free purchase between our stores and your needs anywhere, anytime Our Mission We will deliver a wide assortment of affordable and aspirational products and services to all customers, while building strong relationships with our employees, suppliers and partners in the communities we serve.

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