Gift Registry Advisor | Megamall
SM Mart Inc.
- Mandaluyong, PhilippinesMandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-09-06T16:00:00+00:00Deskripsi Pekerjaan
OVERSEE DAY-TO-DAY OPERATIONS: Run the day-to-day activities of the department. Coordinates with the sales team, order items for customers and ensure customer satisfaction
- MONITOR GIFT REGISTRY SALES ACHIEVEMENT
Monitor GR sales vs. target on a daily basis & sales of reusable bags; provide action plan when target is not met, monitor inventory of reusable bags
- MANAGE CUSTOMER SERVICE STAFF
Monitor attendance of all CS-B staff & manage absences by re-assigning tasks to remaining staff (manage plantilla, leaves, issue of violation reports) to ensure areas are covered for opening & closing shifts
- HANDLE CUSTOMER COMPLAINTS
Resolve complaints in a timely manner, remaining calm even under pressure
Kualifikasi Minimum
- Candidate must possess at least a Bachelor's/College Degree in any business-related course
- With at least 2 years of experience related to Customer Service
- High customer service and interpersonal skills
- Sales skills and ability to build productive relationships.
- High organizational skills
- Computer literate
- Flexible to be assigned to work schedules supporting the retail operational hours
- Willing to be assigned in The SM Store Megamall
Fasilitas dan Tunjangan
Retirement Benefit Plans
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Performance Bonus
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Keahlian yang diperlukan
- Customer Service
- Organization
- Computer Literacy / Basic Computer Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Mandaluyong, Metro Manila, Philippines
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