Product Support - Quality Assurance
Shopee
- South Jakarta, Indonesia26, Pacific Century Place SCBD Lot 10, Jl. Jendral Sudirman Kav 52-53, Jakarta 12190, Indonesia, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 2 years ago
2022-01-13T12:16:24.783740+00:00Ditutup.
Deskripsi Pekerjaan
- Closely work with and support the regional app performance team in testing , monitoring and reporting app performance issues in ID
- Execute various regular and ad-hoc manual testing on app performance in the local network environment
- Conduct monitoring on regular manual testing results. Investigate any irregular results. Report irregularities to the regional team in time.
- Collaborate with ID CX team to have clear understanding of user’s feedback on app performance
- Monitor and analyze the weekly ID CX cycle report. Identify and report potential issues that need to be investigated
Kualifikasi Minimum
- Bachelor Degree with minimum 2 years working experience in IT field
- An ability to summarize and identify the real issue from a lot of information
- An ability to articulate and clearly communicate information in a simple, logical and impactful manner
- Good understanding of technology and comfortable with working with technical tools
- Understanding of different type of app performance issues a plus
- Detail oriented and driven with a “can-do” attitude
- Passionate about technology, understand its impact on business and society
- Good command of English Language
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- 26, Pacific Century Place SCBD Lot 10, Jl. Jendral Sudirman Kav 52-53, Jakarta 12190, Indonesia, South Jakarta, DKI Jakarta, Indonesia
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Tentang Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.