Customer Service Staff
SelectCare Philippines Inc.
- Makati, Philippines5th Floor, 5th Floor, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Responsible for overall customer care / assistance i.e. answering telephone calls, benefit inquiries, doctors' clinic schedules, etc.;
- Handle scheduling of Doctors' appointments, APE schedules, outpatient laboratories and diagnostic procedures;
- Prepare the necessary Letters of Authorization (LOA) for the corresponding procedure/office visit/admission and explain the applicable benefit coverage to the member;
- Handle correspondence between different offices / clinics in relation but not limited to members' medical care;
- Conduct medical liaison duty and render assistance during hospital admission and discharge processes;
- Prepare regular reports including but not limited to the weekly census of patients
Kualifikasi Minimum
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent people skills;
- Computer Literate in MS Excel, MS Word, etc.;
- Proficient in the English language;
- Fresh graduates welcome; those with work experience in customer service a plus factor;
- Background/experience in medical liaison will be an advantage
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- 5th Floor, Makati, Metro Manila, Philippines
- Industri
- BPO/Healthcare Industry
- Lowongan
- 3 lowongan dibuka
Tentang SelectCare Philippines Inc.
We are a U.S. owned company in need of highly motivated and productive individuals to supplement our fast-growing business in the Philippines. We are the biggest PPO in Guam, Saipan and Palau.