Customer Service Representative (CSR)
RUP Financing Corporation
- Pasig, Philippines9th, Pasig, NCR, PhilippinesPasigNCRPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 3 years ago
2020-11-23T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Call customers with overdue accounts
- Understand and explain benefits of repayment and credit history to customer
- Correct customer's misunderstanding on product policies and term
- iffuse tension from bad customer experience with the application
- Set up payments plans and follow-up schedule.
- Establish and maintain caring relationships with customers, determine reasons for non-payment and engage negotiations to bridge business and customer needs
- Educate customers on consequences for late payments
- Escalate difficult cases to Team Leader
- Provide feedback on reasons for default to Team Leader
Kualifikasi Minimum
- Applicant with BPO/Retail/Sales experience is preferred.
- Excellent in verbal communication abilities.
- Has a strong attention to detail and goal oriented.
- Commitment to excellent customer service.
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus SMA
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Floor Octagon Center Building, San Miguel Avenue, Ortigas, Pasig City
- Industri
- Financial Services
- Lowongan
- 50 lowongan dibuka
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang RUP Financing Corporation
Aiming to give a convenient Inclusive Finance service to all Filipinos, based on advanced mobile internet security technology and big-data analysis innovation.
#Rapid and excellent service
#Simple and no guarantee needed
#Safe and transparent
Credit makes life better!
Looking for talents with same goal to join us, contact us now!