Customer Care Supervisor
RICOH ( Philippines) Inc.
- Makati, Philippines349 Ground floor, OPPEN Building, Senator Gil Puyat Avenue, Makati, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- PHP 27.000,00 - PHP 35.100,00 / bulanPHP270003510027000MONTH
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Achieve Total Customer Satisfaction by providing timely delivery of supplies and parts to customer, professional call management and handling customer issues and concerns;
- Lower delivery cost and achieve target;
- Formulate Strategies and Implementation for the Department;
- Improve service efficiency by continuously improve service processes and Customer Service Coordinator performance;
- Complaint Management System
- Continuous Process Improvement
Kualifikasi Minimum
- Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology, Science & Technology, Business Studies/Administration/Management or equivalent.
- At least 3 Year(s) of working experience in Customer Service
- Required Skill(s): Customer Service, Management
- Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Customer Service or equivalent.
- Strong background in handling Customer and Customer Service
Fasilitas dan Tunjangan
- Retirement Benefit Plans
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Senator Gil Puyat Avenue, Makati, Philippines
- Industri
- Computer/Information Technology (Hardware)
- Lowongan
- 1 lowongan dibuka
Tentang RICOH ( Philippines) Inc.
Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.