

Command Center Specialist
Questronix Corporation
- Makati, Philippines178 Yakal St. Brgy. San Antonio, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir a year ago
2023-12-30T16:00:00+00:00Deskripsi Pekerjaan
• Escalates alarms based on the agreed escalation matrix upon detection of an event in Tier 1, 2 and 3 systems and customer facing applications
• Monitors and reports availability and performance of Tier 1, 2 and 3 systems on a daily, weekly and monthly basis
• Opens an incident record (ticket) when an event trend is visible which may lead to a potential issue
• Enrolls and integrates new systems, applications or business processes going to production into existing monitoring tools and adds them to the current monitoring scope
• Other technologies related to building the services may also be assigned
Kualifikasi Minimum
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- BS IT graduate or any IT-related course;
- Must possess above average customer service skills;
- Must have excellent attention to detail and accuracy;
- Willing to have shifting schedule (day shift and night shift)
- Willing to be deployed in Ortigas (Hybrid)
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- 178 Yakal St. Brgy. San Antonio
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.