Customer Service Representative | Cebu
Quanta Paper Corporation
- Lapu-Lapu City, PhilippinesCasanta Soong, Lapu-Lapu City, Cebu, PhilippinesLapu-Lapu CityCentral VisayasPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
Sales Order Processing
- Ensures that all SOs are emailed, faxed and electronic PO retrieval for the day are processed within the day.
- Ensures correctness of the sales discounts, sales prices, delivery location and delivery schedule of the SOs.
- Calls on the Sales Specialist/Distributors Specialist for SOs with problems to ensure delivery.
- Coordinates with Credit & Collection and Accounting Depts. on the approval of the processed SOs.
- Coordinates with Logistics on the delivery of the SOs
- Coordinates and do call-outs to the direct office accounts for orders with problems to ensure delivery and or collection.
Product Awareness
- Reviews the updated pricelist and memos by Marketing Department.
- Explain the different products and its features to Trade Customers, and/ or potential customers.
- Keeps self updated with new projects of Sales & Marketing.
Other Job-Related Tasks
- Ensures Integrity, Accuracy, Completeness, and Timeliness (I-ACT) in the submission of reports.
- Performs other job-related duties and functions that may be assigned by the superior from time to time.
Kualifikasi Minimum
- Graduate of Business Administration, Marketing or other related course.
- Proficient in reports creation tools, spreadsheet and word-processing applications (MSWord, Excel); knowledgeable in creating presentations (PowerPoint).
- Knowledge in data analysis.
- Familiarity with SAP.
- Strong interpersonal skills, experience in customer service an advantage.
- Team player, high regard for ethics and integrity.
Fasilitas dan Tunjangan
- Employee Discounts
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Medical / Health Insurance
Keahlian yang diperlukan
- Telephone Skills
- Clerical Skills
- Attention to Detail
- Customer Service
- Data Encoding / Data Entry
- Computer Literacy / Basic Computer Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Administration and Coordination
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Lapu-Lapu City, Central Visayas, Philippines
Tentang Quanta Paper Corporation
Quanta Paper Corporation is a manufacturing company that is committed to producing and selling good quality and eco-friendly tissue and personal care products that meet regulatory and statutory standards and exceed customer expectations.
Be part of a young and growing company that aims to provide a good working environment that is professional, challenging and fun.
Quanta Paper Corporation is the largest tissue paper manufacturing company in the Philippines with its head office based in Hong Kong.
We are a Learning Organization. Each member is encouraged to develop into the best version of ourselves, to strive for continuous improvement, and find smarter and better ways of doing our jobs.
We are a Caring Organization. We care for the environment. We reuse and we recycle. We listen to our employees and look after their well-being.
We are a Growing Organization. We are on the path of becoming the biggest manufacturer and distributor of tissue and personal care products in the Philippines.
Join us and let us build a brighter future together.