Helpdesk Staff
PT Berlian Sistem Informasi
- Jakarta Timur, IndonesiaJalan Pulomas Selatan, Kayu Putih Kel., Pulo Gadung, Jakarta Timur, DKI Jakarta, IndonesiaJakarta TimurDKI JakartaIndonesiaIndonesia
- KontrakCONTRACTOR
Berakhir 3 months ago
2024-01-30T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
Job Descriptions:
- Gather inquiry from customer
- Create ticket based on customer inquiry
- Analysis Customer Satisfaction & Customer Voice
- Conduct 1st level support
- Create monthly report
- Expert using Excel
- Hands on use system
Kualifikasi Minimum
Qualifications:
-
Experience as help desk 2-3 year experience
-
Hands on use system (ticketing more advantage)
-
Good communication in English
-
Analysis Customer Satisfaction & Customer Voice
-
Expert using Excel
-
Excellent problem-solving skills;
-
Ready join ASAP
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- General Services
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- KTB Annex Building. Jl. Jendral A. Yani Pulomas. Jakarta 13120, East Jakarta, DKI Jakarta, Indonesia
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang PT Berlian Sistem Informasi
PT Berlian Sistem Informasi is an IT service and consultation company which was established in 1996. We are one of the subsidiaries of Mitsubishi Corporation (MC) Japan with customer ranging mainly from MC Group and other Japanese companies.
With 20 years of experience and more than 200 consultants, we provide wide range of IT services which covers infrastructure as well as application services. Some of our services are data center services, network & communication services as well as application for financial, human resources and production area.
With customer coming from automotive, manufacturing and multifinance industry we strive to provide the most suitable services for our customers following our motto "Your Success is Our Treasure".