Product Support Engineer
PT Anabatic Digital Raya
- Tangerang, IndonesiaGraha Anabatic Jl. Scientia Boulevard Kav U2 Summarecon Serpong, Tangerang, Banten, IndonesiaTangerangBantenIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2020-02-11T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Investigate, analysis and tracking customer issue
- Collaborating with team Product and Developer to resolve related issues
- Collect and analyze system data to troubleshoot, identify, and resolve problems/issues
- Prepare written reports of activity, timelines, root cause, customer impact, and final solution to customer
- Maintain and tracking change request / bug
Kualifikasi Minimum
- Experienced in same position at least 2 - 3 years
- Have a strong analytical skill
- Must be able to work under tight deadlines
- Have written and verbal communication skills
- Familiar with java programming
- Familiar with database management system
- Have experience on customer software support will be advantage
- Have experience with unix or linux will be advantage
Fasilitas dan Tunjangan
Flexitime
Performance Bonus
Medical / Health Insurance
Lain-Lain
- Notebook Ownership Program
- Certification allowance
Keahlian yang diperlukan
- Java
- Linux
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Graha Anabatic Jl. Scientia Boulevard Kav U2 Summarecon Serpong
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang PT Anabatic Digital Raya
PT Anabatic Digital Raya provides Mission Critical Digital Solution (MCDS) services for banking industry. The Services include:
- Channel Solution
- Customer Experience and Fulfillment Solution
- Operational / Transaction Management
- Governance and Regulatory / Back Office
- Process Integration Platform
- Data Integration Platform
- System Platform
Besides providing system integrator service, Anabatic also develops in-house products reffered to as Own Software License (OSL).