Coordinator Operation
PT. Prima Vista Solusi
- South Jakarta City, Indonesia26, Menara Mulia, Karet Semanggi, South Jakarta City, Jakarta, Indonesia, South Jakarta City, Jakarta, IndonesiaSouth Jakarta CityJakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
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Manage end to end of the project and coordinating with each functional team.
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Receiving every request (new installation) to be forwarded to the Preparation team and complaints to be forwarded to the Help Desk team so that client requests can be fulfilled.
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Validate the completeness, features, and type of EDC for every request and complaint.
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Ensure the Preparation team has EDC supplies to meet client demands.
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Determine the priority of requests and complaints received from clients based on the SLA of each client so that operational activities run smoothly and in accordance with the SLA.
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Check monthly status reports on the client portal as KPI assessments for account admins.
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Send all reports to clients (daily, weekly, and monthly) so that billing activities run smoothly and as operational performance reports for clients.
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Hold coordination meetings with the Account team once a week so that Account activities can be monitored and run well.
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Motivating, evaluating, directing and developing the Account team so that it can work well and enthusiastically.
Kualifikasi Minimum
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· Bachelor Degree from any major with GPA > 3.00
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Detail oriented, good communication and interpersonal skills, and able to work under pressure
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Good knowledge of MS Office and databases
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At least 2 year (s) of working experience in related field
Fasilitas dan Tunjangan
- Medical / Health Insurance
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Management and Consultancy
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- Menara Mulia, Karet Semanggi, South Jakarta City, Jakarta, Indonesia