Implementation Consultant
Oradian
- Makati, Philippines, BGC, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2018-01-09T07:15:06.179048+00:00Ditutup.
Deskripsi Pekerjaan
We’re looking for an Implementation Consultant to lead implementation of our cloud-based toolset and manage a growing customer base in the Philippines. The successful applicant will be responsible for delivering on-time implementation and ensuring that we meet all expectations of our customers: credit cooperatives, financing rural banks and microfinance institutions.
As Oradian is poised to grow its customer base exponentially every year, the Implementation Consultant will need the experience and enthusiasm necessary to expand the Implementation Team. We need a leader who can play an active role in recruitment and raising awareness of Oradian.
The Implementation Consultant will be based in Manila and will travel regularly throughout the Philippines and Southeast Asia to lead hands-on implementation with our customers.
Responsibilities
Leadership
- Lead implementations of our cloud-based toolset
- Take responsibility for on-time delivery of all implementations
- Design best practice approach for all implementations
- Ensure smooth transition between the Sales and Implementation Teams
- Communicate regularly with senior management
- Recruit, on-board and train an expanding Implementation Team
Customer support
- Plan implementations with customers and the Implementation Team
- Conduct detailed process analysis of all customer operations: loans and deposits, accounting, audits, field and branch operations, etc.
- Support customers in structuring client and account data
- Conduct user and management training on our core banking platform
- Work with customers to introduce global best practice
Kualifikasi Minimum
- At least five years of work experience in one of (preferably both):
- Non-technical software implementation
- Microfinance, financial inclusion, or a bank-like financial institution
- Detailed technical knowledge of at least one area of financial institutions’ operations
- Experience with hands-on training and implementation
- Experience in managing complex projects and processes
- Excellent knowledge of MS Excel
- Proven track record of working in a high-growth environment
- Accounting knowledge is a plus
Competencies
- Ability to work well under pressure and prioritise assignments
- Run multiple work streams in parallel
- Great customer service attitude
- Excellent communication skills, both verbal and written
- Willingness to travel to remote places to engage with customers
- Patience and empathy to bring our customers to the next level
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- BGC, Makati, Metro Manila, Philippines
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Tentang Oradian
About Oradian
Oradian is a financial inclusion company serving financial institutions in remote, hard-to-reach communities. Using insights from our community of customers, we provide a cloud-based toolset that smart financial institutions plug into to access best practice and efficiency. With Oradian, financial institutions are able to boost global financial inclusion by growing and serving more clients.
Oradian’s toolset - and why it’s disruptive
We provide access to our toolset on a subscription basis, based on the number of clients the financial institution serves. Oradian’s subscription model makes it possible for financial institutions of all sizes to access leading technology.
With Oradian’s toolset financial institutions are enabled to drive financial inclusion through:
- Efficiency with automatic, simplified administration
- Informed decision-making with real-time data and reporting
- Growth to reach more clients without incremental costs
By delivering three main business benefits, Oradian delivers the opportunity for financial institutions to know and control their portfolios.
Oradian’s global community
Our global community of financial institutions is made up of over 70 visionary customers – rural banks, MFBs, MFIs, Saccos and Cooperative Societies – from ten countries: Brunei, Ghana, Guinea, Kenya, Liberia, Malawi, Myanmar, Nigeria, the Philippines and Zimbabwe.
Together, our customers provide access to digital financial services for over 2.5 million clients in remote, hard-to-reach parts of the world. We are poised to scale operations and increase sales throughout West Africa, East Africa and Southeast Asia.
Oradian is headquartered in Zagreb, Croatia with offices in Lagos, Nigeria, Accra, Ghana and Manila, Philippines. We are a fast-growing team of talented and committed experts in technology and microfinance. We work in an open, collaborative culture. We have over 130 team members from more than 30 countries.
Recognition
Oradian’s list of awards in the fintech and microfinance industries include:
• Most Innovative Banking Software - European FinTech Awards 2017
• Best Microfinance Enabler Platform - Cashless Africa 2017
• Microfinance Empowerment Recognition Award - Cashless Africa 2017
• SubSocial Impact Award for 2016 Summit Africa -Digital Finance Plus (DF+) Saharan Africa at Mondato
• The Most Innovative Core Banking Platform of the Year Microfinance -
Beacon of Information and Communications Technology Awards 2016
• Best Fintech Startup 2015 - Central European Startup Awards
• Wired Money 2015
• Shift Split Conference Startup Competition 2014
• Pioneers Festival Startup Challenge 2014
• DEMO Africa Swell Award Finalists 2014