Credit and Collections Specialist | Night shift  

The Opportunity:
Communicate with debtors by tele­phone and writ­ten cor­re­spon­dence to attempt to bring resolution to unpaid accounts.
Provide efficient, precise and in depth account updates after every communication with a client.

You are great at:

• Developing and maintaining customer account relationships.
• Communicating with debtors in a clear and pro­fes­sional man­ner on the tele­phone to assist them in find­ing solu­tions to resolve delin­quent accounts
• Performing timely collection of accounts while maintaining excellent customer relationships.
• Coordinating sales in the resolution of billing disputes.
• Following up on open issues with customers, including researching and resolving past due invoices for payment, eliminating unapplied cash, and maintaining promised check list.
• Alerting management to collection issues.
• Making input adjustments to customer accounts and maintain back-ups.
• Performing other tasks as needed.

• 4-year Bachelor’s degree graduate in Accounting or any Business Course.
• At least 2 years of relevant working experience.
  • Call Center e.g. Collections, Sales, and Customer Service.
• Enjoys work­ing in a fast-paced, multi-tasking envi­ron­ment that is focused on exceed­ing both GXS and our clients’ goals.
• Solid recent work his­tory.
  • Col­lec­tions, Call Cen­ter, or Sales back­grounds are a plus.
• Proficient in using Microsoft Office applications.
• Strong team player.
• Willing to work on US/Canada time shifts.
• Willing to work in Makati.