Support Analyst | Day Shift
Onyx CenterSource Philippines Inc.
- undefined, 1506-1508 Tower One & Exchange Plaza, Ayala Triangle, Ayala Avenue, Makati, Metro Manila, Philippines
- PHP 20.000,00 / bulanPHP20000MONTH
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-03-11T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
We are looking for a Support Analyst who will be responsible for various backoffice support functions dealing with commission recovery and reconciliation services for client travel companies.
A support analyst's function includes:
- Input of accurate and updated payment registration into the system for client travel agents
- Correspond and process email support requests to facilitate commission status/claims for client travel agents
- Initiate voice follow-ups whenever necessary to recover outstanding commission claims for client travel agents
Overall tasks include every aspect of capturing, reconciling, tracking and accounting for commission owed from any hotel on behalf of client travel agencies, all over the world.
Kualifikasi Minimum
- A Bachelor's degree of any course
- At least 1 year continuous working experience preferably but not limited to customer service / back office oriented background earned from BPO, Travel & Hotel reservations as well as Credit & Collections
- Proficient communication skills, foreign language is an advantage
- High level of clerical aptitude and accuracy with keen attention to details
- Decisive with excellent comprehension and analytical skills on basic and complex issues surrounding work processes
- Goal oriented and comfortable working with a team
- Adaptable to a multi-tasked work environment
- Computer savvy with keyboard skills of no less than 40 wpm
Keahlian yang diperlukan
- Arithmetic
- Business Correspondence
- Attention to Detail
- Email Support
- Problem Solving
- Data Encoding / Data Entry
Jurusan yang Diminati
- Hospitality Management [Tourism]
- Business Administration
- Hotal & Restaurant Management
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 1506-1508 Tower One & Exchange Plaza, Ayala Triangle, Ayala Avenue, Makati, Metro Manila, Philippines
- Industri
- BPO-Financial Services for Travel and Hospitality
- Lowongan
- 3 lowongan dibuka
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Tentang Onyx CenterSource Philippines Inc.
Onyx CenterSource is a leading global provider of B2B payments and business intelligence solutions to the hospitality.
We are B2B payment experts who focus on improving the payment process for hotels, travel agencies, corporate travel departments, event planners, and others in the hospitality space. Our technology solutions offer a unique mix of functionality and data that allows hotels and their B2B partners to work smarter together. As such, we invite you to make the wise move today!
If you are considering a career in one of the world’s most specialized travel-hospitality intermediary companies in an international environment, check out our current job opening.