Product Manager (Client Touch Point)  


  • Sleman, Indonesia
    Indonesia, DI Yogyakarta, Sleman
    DI Yogyakarta
  • Penuh waktuFULL_TIME

Lowongan dipasang a month ago dan batas waktu lamaran adalah 21 Dec

Rekruter terakhir aktif 16 hours ago


Deskripsi Pekerjaan

We are Niagahoster, a tech company based in Yogyakarta that provides web-hosting services. To make an outstanding customer experience in all of our product touchpoints to achieve an optimum conversion rate, we are looking for a Product Manager (Client TouchPoint). S/he will be responsible for deploying excellent UX in various client touchpoints leading the cross-functional team responsible for improving it. Moreover, the Product Manager will be leading cross-functional teams to craft and implement various improvement initiatives, most notably between engineering, marketing, sales, and support teams. If you are the one we've been looking for, join us now!


  • Gain a deep understanding of customer experience, identify and fill the gaps.
  • Analyze market and competitive conditions, laying out a product vision that is differentiated and delivers unique value based on customer demands.
  • Generate new ideas that drive conversion rate and improve customer experience.
  • Engaging with customers to solicit feedback.
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
  • Coordinating design sprints.
  • Aligning stakeholders around the improved vision.

Kualifikasi Minimum

  • Great strategic-thinking ability.
  • Possess deep technical and product expertise needed to lead the team and make a strategic product decision.
  • Skilled at working effectively with cross-functional teams in a matrix organization.
  • Excellent analytical skills.
  • Deep understanding of the UX field.
  • Excellent detail orientation and ability to identify issues in early manners.
  • Clear written and oral communication.
  • Skilled in the web hosting industry is preferred.
  • Problem-solving skill.
  • Excellent communication skills to work with cross-functional teams.
  • Leadership and ability to prioritize tasks.
  • Deep empathy.
  • Curiosity.

Leave your mark within an international working environment to scale up your professional journey and discover the best version of yourself. Step Up Your Game and be a PRO!

Ringkasan Perkerjaan

Tingkat Posisi
Mid-Senior Level Manager
IT and Software
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Alamat Kantor
Jalan Palagan Tentara Pelajar No. 81
Information Technology / IT
1 lowongan dibuka

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Tentang Niagahoster

Niagahoster (PT Web Media Technology Indonesia) is a part of multinational IT companies Hostinger International, Ltd., which has served millions of customers around the world. Everyone at Niagahoster is driven by our company vision to enable millions of people around Indonesia to unlock the power of the internet by giving them the tools to learn, create, and grow. To achieve our vision we have a valuable mission by making life easier for website, developers and small, business customers and offering a stable, fast and simple website hosting solution at the price nobody can beat. We dedicate our daily life by a focus on customer-centric, non-bureaucratic, lean&agile, and dynamic behaviors to accomplish our vision and mission.

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