Service Advisor
MONARK EQUIPMENT
- Davao City, PhilippinesDamosa I.T. Park Stop, J.P. Laurel Ave, Agdao, Davao City, Davao del Sur, PhilippinesDavao CityDavao del SurPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-04-01T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Assesses service requests, proposes solutions, provides accurate and timely quotations using standard jobs, endorses service work orders for execution, and coordinates with appropriate sections within business unit’s administrative and operational policies and standards
- Receives, assesses and responds to customers' technical inquiries, emergency calls, complaints, and other service concerns in order to address service needs, resolve issues, ensure customer satisfaction, and maintain customer loyalty.
- Coordinates with internal and external customers in order to give timely updates on job completion and ensure continued customer satisfaction.
Kualifikasi Minimum
- Graduate of Engineering Course with at least 3 years related experience
- Any automotive course with at least five (5) years experience in heavy equipment and machines and engines servicing
- Preferrably Licensed Engineer
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Architecture and Engineering
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- J.P. Laurel Avenue, Davao del Sur, Philippines
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Tentang MONARK EQUIPMENT
MONARK EQUIPMENT is the sole authorized dealer of CATERPILLAR, the world’s leading manufacturer of construction, industrial & mining equipment, diesel & natural gas engines. We ensure a quality of work that exceeds our customer’s expectations as we continue to deliver our commitment of excellence.
Enjoy the best of Industry Benefits! Quarterly Incentive Program for ALL positions PLUS! ADDITIONAL Quarterly Service Incentive for Technical Positions, Comprehensive Medical Program, Group Accident & Life Insurance, Sustaining Retirement Plan, 5 Day Work Week, Trainings Local and Abroad, Attractive allowance and leave schemes for Technical Positions, Year-round dynamic activities for ALL employees.