Customer Support Associate | Email / Chat Support
Mobino Inc.
- Pasig, Philippines1605 Exchange Road, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- PHP 16.000,00 - PHP 25.000,00 / bulanPHP160002500016000MONTH
- Penuh waktuFULL_TIME
Berakhir 3 years ago
2020-12-21T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Respond to and resolve user queries through chat, email and social media quickly and effectively
- Escalate critical support issues to the appropriate internal channel
- Help develop the user support by sharing knowledge, experimenting with new innovations and discussing best practices
- Organize market research and perform research analysis on specific issues
- Assist in the coordination of marketing activities and projects
Kualifikasi Minimum
- Preferably 1-4 years of working experience in the related field
- Fresh graduates are always welcome to apply!
- Knowledge and experience in customer support is a strong plus
Required Skills
- Good written and oral communication skills in English
- Must be detail oriented, organized, and can manage multiple tasks
- Able to work in a fast-paced environment
- Ability to tactfully handle stressful and difficult situations
- Possess strong problem-solving skills
- Can stay long and grow with the company
- Work is office based.
Fasilitas dan Tunjangan
Free Lunch or Snacks
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Keahlian yang diperlukan
- Problem Sensitivity
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Typing
- Communication Skills
Jurusan yang Diminati
- Information Technology
- Communication
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 1605 Exchange Road, Pasig, Metro Manila, Philippines
- Industri
- Information Technology / IT
- Lowongan
- 1 lowongan dibuka
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Mobino Inc.
Mobino Inc. is a startup company launched in 2017 with a mission to build a world where everything is possible with mobile devices. Our goal is to help enrich people's lives through mobile technology. Mobino Inc. envisions to build the No. 1 mobile platform in the Philippines.
One of our projects is PERA SWIPE, a patented technology lock screen app that serves as a gateway to content, discounts & freebies. Our major partners include Lazada, Bayad Center by Meralco & Solar Entertainment Corporation.
In 2020, we are set to roll out new projects that will benefit the lives of the Filipinos. We are always looking for innovative ways to improve people's lives. Come join our fun, young, dynamic, and talented team!