Customer Support Officer (MOA)
MicroSourcing
- Pasay, PhilippinesTwo E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2019-11-30T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
MicroSourcing is looking for candidates who will work as Customer Support Officer for our Australian Resgistered Training Organisation. This Organisation deliver first aid training nationally with onsite group training and public course venues in Melbourne, Sydney and other capital cities.
Responsibilities:
- Provides customer service to Premium Health clients
- Responsible for data entry of corporate bookings
- Responsible for data entry of AVETMISS details
- Responsible for issuing of certificates for public courses once invoices have been paid
- Responsible for auditing of AVETMISS data for yearly submission
- Processes the post course administration including the issuing of certificates for public enrolments
- Ensure all emails are responded to within specified time frames
- Contributes to the customer service team
- Complies with the Company’s OH&S policies.
- Have a minimum of 12 months experience in a customer service/administration role
- Plans and prioritises work to ensure outcomes are achieved
- Adaptable and open to new ideas and accepts changed priorities without undue discomfort
- Uses written communication to convey information in a way to Premium Health clients
- Attention to detail in all aspects of the role
- The ability to identify processes and tasks required to achieve a goal
- Recognises the merits of different options and opinions
- Establishes and maintains relationships with people at all levels and builds trust through consistent actions, values and communication
- Cooperates and works well with others in pursuit of team goals
- Operates in a manner that is consistent with the organisation’s code of conduct.
Kualifikasi Minimum
Qualifications:
- Open to Fresh Graduates, Vocational courses or Undergraduate ( with at least 2 years completed College experience.
- No Experiences needed
- Open to any courses
- Keenness for data
- Strong attention to details
- Comprehension and Understanding English for communications
- Proficient speaking in english
- Willing to work in MOA, Pasay City for a Dayshift account
Fasilitas dan Tunjangan
Medical / Health Insurance
Life Insurance
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Vokasi (D3)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang MicroSourcing
MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career
Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.
WHY JOIN US?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.