Order Processor (MOA)
MicroSourcing
- Pasay, PhilippinesGF, Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- KontrakCONTRACTOR
Berakhir 5 years ago
2019-10-04T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
MicroSourcing is looking for an Order Processor who will be part of the world's leading reward management platform.
Responsibilities:
- Place orders on applicable websites or per defined instructions
- Obtain order status updates and apply in website
- Perform back-office tasks related to Order inquiries not resolved by External Call Center
- Monitor Customer Service Ticket platform to address regionally assigned tickets within KPIs and as per defined scripts, rules, and supplied materials
- Cancel Order Inquiries
- Process Backorders
- Confirm acceptance or process cancellation
- Returns and Replacements
- Execute process for damaged or non-working deliveries
- Resubmit order for processing
- Order related tasks as assigned
- Confirm order details with Partners and members
Kualifikasi Minimum
- Experience in Order taking previously
- Desire and ability to learn
- Time Management: Being able to manage how much time is spent on a project is important.
- Excellent Computer Skills: experience in database systems.
- Excellent English both verbal and written
- Willing to work in MOA Pasay.
- Open to work on a Shifting Schedule and FIXED TERM of 4 months
Fasilitas dan Tunjangan
Performance Bonus
Keahlian yang diperlukan
- Information Ordering
- Email Support
- Chat Support
- Customer Service
- Communication Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus SMA
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang MicroSourcing
MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career
Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.
WHY JOIN US?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.